Principal Product Manager, Crash & Claims

Cambridge, MA

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI‑driven platform, Drive Well Fusion®, gathers sensor data from millions of IoT devices—including smartphones, proprietary tags, connected vehicles, dashcams, and third‑party devices—and fuses it with contextual data to create a unified view of vehicle and driver behavior.

Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.

The Product Manager will be responsible for strategy and execution of our Drive Well Crash product with initial focus on Openroad, a direct‑to‑consumer mobile app designed to provide users with advanced crash detection and assistance. It leverages cutting‑edge technology to offer real‑time alerts, automatic emergency response, and detailed incident reports. We are seeking a self‑starter, creative, curious, customer‑focused experienced mobile app Product Manager to take ownership of the app (among other initiatives), driving its innovation and ensuring it remains a trusted tool for our users.

• Primary driver for identifying significant opportunities. Define and communicate the product vision and strategy for the Openroad mobile app, ensuring alignment with overall business objectives and user needs.
• Develop and maintain a detailed product roadmap, prioritizing features and initiatives based on user feedback, market analysis, and business goals.
• Work closely with engineering, design, marketing, and other cross‑functional teams to deliver high‑quality features, achieving outcomes. Guide the team through key milestones.
• Conduct and integrate user research, usability studies, and market analysis to identify pain points and opportunities, ensuring the app meets user needs and expectations.
• Support the product development process using Agile methodologies, including sprint planning, backlog management, and feature prioritization.
• Define key performance indicators (KPIs). Track and analyze key performance metrics to measure the success of product initiatives, identify areas for improvement, and inform future development.
• Regularly update stakeholders on product progress, gather feedback, and ensure alignment across teams.
• Plan and execute product launches, working with marketing, public relations, and other teams to ensure successful rollouts.
• Champion the voice of our customers, partners, and users in every meeting and interaction, fostering a deep understanding of the impact of our product choices.
• Complete any additional tasks as they arise.

• Bachelor’s degree or equivalent years of experience and/or certification in Computer Science, Business, Engineering, or Product Management.
• 7+ years of relevant working experience with a demonstrated ability to set and execute against a product backlog with multiple stakeholders.
• Ability to adapt to changing business needs and prioritize efforts against the challenges at hand.
• A scrappy, positive “impact‑focused” attitude: you don’t hesitate to take initiative and address something hands‑on.
• Experience with usability testing.
• Familiarity working in an agile environment and using tools such as JIRA.
• A passion for using data to make our streets and highways safer.

• Proven experience developing consumer‑facing products or experiences that drive engagement, retention, and customer satisfaction.

• Fair and competitive salary based on skills and experience, and annual performance bonus.
• Equity may be awarded in the form of Restricted Stock Units (RSUs).
• Medical, Dental, Vision, and Life Insurance; matching 401k; short‑term & long‑term disability; and parental leave.
• Flexible scheduling and work‑from‑home policy depending on role and responsibilities.

The base salary range for this position is: $141,100…