Office Manager & Operations Coordinator

• Starting compensation: $65,000 to $95,000, depending on experience
• Work location: In-person in Cambridge, MA

Secure Bio is a pioneering biosecurity nonprofit working to protect society from catastrophic biological risks. This role will be a cornerstone of our operations and culture at a critical time of growth: we’re looking for someone exceptional to be the operational heartbeat of our Cambridge office.

To support our growth, we are looking for a highly organized, enthusiastic, and proactive Office Manager & Operations Coordinator to act as the central hub of our office operations.

This position is responsible for the seamless day-to-day running of the office, from facilities and vendor management to onboarding and events, and will support our program and operations teams. You will be the connective tissue of the organization: the person who ensures our space runs and grows flawlessly, that our people feel supported, and our culture is vibrant and welcoming. You’ll partner closely with our small operations team, enable our scientific and program teams to do their best work, and shape the experience of working at Secure Bio from day one.

If you are someone who takes pride in making complex systems feel effortless, loves building environments where people thrive, and finds deep satisfaction in behind-the-scenes excellence this role is designed for you.

You're expected to exercise sound judgment across a wide range of situations, and be a welcoming, reliable presence for staff and visitors. You will field requests from across the team, tackle hands‑on office improvements, and coordinate the logistics that bring our events to life.

This is an in-person, full-time position based in our Kendall Square office in Cambridge, MA where you might be on your feet for roughly half the day. This role is designed as a full-time position with core onsite hours of 8:30AM to 5:00PM on weekdays, plus occasional evening availability when we host events. Candidates interested in a part-time arrangement (minimum 30 hours per week) are also welcome to apply at an adjusted salary and should indicate this preference in their application.

This role involves plenty of unglamorous but essential and valued work. Part of your day might involve loading our dishwasher, restocking the kitchen, or changing filters for our air purifiers, so it’s important that you’re willing to roll up your sleeves to make the office a productive and joyful place to work. That said, this is only a portion of the job.

The true potential of this role is to identify and provide the structural underpinnings that will allow Secure Bio to continue to grow sustainably whilst maintaining its culture of being a friendly, open, high-performance workspace. The ideal candidate will understand the importance of doing the hands‑on work required for a smoothly‑run workspace, while enthusiastically embracing the high‑agency aspects of the role: identifying and crafting a strategy for helping the office thrive in ways that we haven’t thought of ourselves yet.

• Office Operations & Facilities Keep our office running day-to-day by managing vendor relationships (e.g., laundry services, beverage vendors), serving as the primary liaison with our property management team, and IT coordination. Support the buildout and ongoing operations of our newly relocated lab. Order food, beverages, and office supplies. Manage key card setup and tracking. Evaluate and improve vendor arrangements, office workflows, and space usage over time.
• Administrative & Executive Support Handle a wide range of administrative tasks, including booking travel, accommodations, and dinners; triaging and routing mail; managing software subscriptions. Create and maintain checklists and routines for recurring office tasks, and refine them as you learn what works. Serve as the primary point of contact for office subtenants, facilitate office visits, and maintain visitor sign-in processes and the building visitor portal.
• People & Culture Welcome staff and guests as the first point of contact in the office. Coordinate all physical onboarding needs for new hires, like preparing their desks…