Production Administrative Assistant

Production Administrative Assistant Job in New Bedford, MA

Couto Construction, a trusted name in home improvement since 1987, is growing – and we’re looking for a positive, organized, and customer-focused Office Administrator to join our Production Department.

• Compensation: $20 - $25 / hour
• Type: Full Time

• Be the friendly voice and face of Couto – manage inbound and outbound communication with customers
• Coordinate schedules with field crews and project managers to ensure on-time project completion
• Submit and track permit applications for each project
• Update our CRM with detailed job notes, project stages, and status changes
• Track production metrics and project progress to support operational efficiency
• Manage and track customer progress payments in coordination with the billing team
• Help us deliver The Wow Experience to every customer!

• Positive mental attitude and professional demeanor
• Strong communication and customer service skills
• Highly organized, detail-oriented, and proactive
• Tech-savvy and comfortable using CRM/project tracking tools
• Ability to manage multiple priorities in a fast-paced office environment
• Willing to be on-site daily at our New Bedford office

• Full-time position with hands‑on training
• Health Insurance & 401(k)
• Paid Vacation, Holidays & PTO
• Incentive Pay Programs
• Clear path for career growth and advancement

Ready to build your future with a company that puts people first? Apply today and become part of a team where your work truly matters.