Commercial Project Manager Job Cambridge area,Ontario Canada,Management

Job Summary

Accountable to the Director, Project Management, the Commerical Project Manager is responsible for all commercial relationships with external customers to achieve alignment between client needs and organizational operational goals. The Commerical Project Manager takes ownership of client issues and drives toward internal and/or external solutions. In addition, they are responsible for the tracking and reporting of monthly revenues & rolling forecast of all commercial clients to Leadership.

Responsibilities

Primary point of contact for client for all inquiries, and supports pharma commercial supply chain lead with purchase orders and forecasts

Delivery of assigned projects on budget, on schedule, and on scope, with appropriate profitability, governance, communication, project management discipline, and risk management

Organizes, manages and leads commercial lifecycle management projects such as but not limited to excipient/API changes, artwork updates, production validations & process improvements

Leads cross-functional teams involved in commercial projects

Quarterly/Monthly review of commercial client metrics (including but not limited to; OTIF, Inventory, Client Health, Budget Analysis) presented to Leadership with an increase in frequency according to business needs

Develop and foster relations with key customer contacts to ensure Novocol is considered a business partner for future projects/products

Issuance of yearly stability quotations and price increases

Coordination of internal activities to achieve deliverables for client requests

Works collaboratively with the pharma commercial supply chain lead to plan and schedule teams regarding the processing client orders, timelines and potential escalations

Monitor client satisfaction through mandatory monthly connect meetings and ensure contract adherence to both the Master Supply & Quality Agreement

Responsible for implementation of continuous improvement processes to increase efficiency and productivity as applicable to Commercial Pharmaceutical business

Preparation for client business review meetings and assist in the hosting of client on-site visits

Generates and maintains project charters, project plans, action plans, project schedules, resource plans and tracking documents, meeting minutes, presentations, reports, and other project-related documentation in compliance with any contractual or stakeholder requirements, and company practices and procedures

Works with the project team to create and execute detailed project work packages where appropriate and revise them to meet changing needs and requirements to ensure milestones are met effectively and efficiently

Responsible for project governance and accountable to Steering Teams (Internal), Sponsors, and Joint Steering Teams (as appropriate) for delivery of project on scope, on plan, and on budget, as well as to functional managers for team members' performance management issues

Identifies, validates, and prepares change orders including cost estimate to execute (time, expenses, etc.), and once approved incorporates change into schedule, budget, etc., and then executes on plan, on schedule, on budget

Executes all projects in compliance with PM office (PMO) policies, procedures and practices, utilizing and maintaining the standard tools, templates, website. From time to time, leads the review/revision of same, and adds to the PMO body of knowledge as required. Designs and delivers training on new PMO practices as appropriate

Qualifications

Education

Bachelor of Science or Business degree from a recognized academic institution is a requirement.

Project Management Professional (PMP) certification, or actively working towards certification, is preferred

Experience & Skills

Minimum 5 years experience in Project Management preferably in Pharmaceuticals (Development/Commercial)

Excellent written and verbal communication skills.

Effective interpersonal skills with the ability to work with external clients and within an internal team environment.

Effective meeting facilitation and presentation skills.

Significant experience and skill presenting in front of clients at a leadership level, through both written…


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