Director of Operations

Overview   Director of Operations - $100,000 - $120,000 CAD
Company:  Think Green Solutions

Location:

Cambridge, Ontario, Canada (On-site as required)

Reports To:

President / CEO
About Think Green Solutions
Think Green Solutions is a leading Ontario-based manufacturer, supplier, and installer of industrial and commercial LED lighting solutions. We partner with enterprise and multi-location customers to deliver high-quality, energy-efficient lighting projects—from product design and sourcing through logistics, installation, and post-installation support.
As we continue to scale our operations and customer footprint, we are seeking a Director of Operations to lead and optimize our core operational engine.

Role Overview  The  Director of Operations  is responsible for end-to-end operational execution across  product management, supply chain, logistics, installation coordination, and operational process design . This role ensures that projects are delivered  on time, on budget, and to specification , while continuously improving efficiency, quality, and scalability.
This position also collaborates closely with finance and sales leadership to support forecasting, margin management, pricing inputs, and customer delivery commitments—without owning sales or finance directly.
Responsibilities    Operations & Execution
Own day-to-day operational performance across manufacturing, procurement, warehousing, logistics, and installation coordination
Translate customer contracts and sales commitments into executable operational plans
Ensure consistent, high-quality delivery across all projects and customers
Establish and monitor KPIs related to on-time delivery, installation timelines, quality, and cost control
Product & Supply Chain   Oversee product lifecycle management, including sourcing, supplier relationships, inventory planning, and quality control
Optimize supplier selection, lead times, and cost structures while maintaining product standards
Manage inventory levels to balance cash efficiency with service reliability
Identify opportunities to standardize SKUs and reduce operational complexity
Lead logistics planning for multi-site and enterprise rollouts
Coordinate installation partners, internal crews, and external vendors
Develop scalable installation playbooks and SOPs
Proactively manage operational risks related to delays, shortages, or site constraints
Process Improvement & Scale   Design, document, and continuously improve SOPs across operations
Implement systems, tools, and workflows that support growth and operational visibility
Drive lean initiatives and cost-reduction strategies without sacrificing quality or service
Support expansion into new markets, customers, or product lines
Cross-Functional Collaboration   Partner with Finance on forecasting, margin analysis, cost controls, and operational budgeting
Support Sales by validating delivery timelines, feasibility, and operational inputs for proposals
Provide operational insights to leadership to support strategic planning and decision-making
Lead, mentor, and develop operations, logistics, and installation teams
Set clear performance expectations and accountability
Foster a culture of ownership, safety, and continuous improvement
Qualifications & Experience   8–12+ years of progressive experience in operations leadership, ideally within manufacturing, lighting, construction, electrical, or industrial services
Proven experience managing supply chains, logistics, and field operations
Strong understanding of operational finance fundamentals (COGS, margins, inventory, forecasting)
Experience working with enterprise or multi-location customers
Demonstrated ability to scale operations in a growing organization
Strong analytical, problem-solving, and decision-making skills

Preferred Experience   LED lighting, electrical, or energy-efficiency industries
ERP, inventory management, or operations planning systems
Managing third-party installers or distributed field teams
Why Join Think Green Solutions   Play a critical leadership role in a growing, sustainability-focused company
Direct ownership of the operational backbone of the business
Opportunity to design scalable systems and processes from the ground up
Work with major enterprise customers and complex, high-impact projects
Competitive compensation commensurate with experience
Although we appreciate all applications, only those who are select for screening will be contacted. Ontario employment standards apply.
Think Green Solutions uses Workwolf’s AI-enabled tools to sort and screen applications based on job-related criteria. All hiring decisions involve human review.

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