Overview
The Operations Coordinator is a senior-level, hands-on operational role responsible for supporting daily office operations, documentation processes, and brokerage service coordination across the office. This role acts as a key operational partner to the Managing Director and Senior Operations Manager, ensuring accuracy, efficiency, compliance, and service consistency.
The base salary is aligned with market data and is estimated to range from $50,000-$60,000 with the ability to achieve additional compensation through a bonus. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity.
Responsibilities
Deal & Brokerage Support
Coordinate deal processing with agents and the Accounting DepartmentSupport transaction intake and documentation workflows in alignment with centralized processesProvide backup support to the CSC team during peak periods, absences, or high-volume cyclesHelp maintain service consistency and turnaround timelines across the officeSupport brokers with scheduling, property tours, and administrative coordination as neededMarketing & Research Support
Assist with preparation and coordination of proposals, presentations, and marketing packagesSupport assembly of listing materials while maintaining brand standardsUpdate listings on internal platforms and third-party databases as requiredConduct market research using CRM, MLS, CoStar, Altus, and other industry toolsMaintain and update CRM records with current client and market informationOperations & Office Support
Process and code invoices, including payables and Leader CreditsSupport onboarding and offboarding coordination in partnership with HR and OperationsTrack staff vacation, sick days, and time-off recordsPrepare presentations, reports, spreadsheets, and internal business documentsCoordinate meetings, follow-ups, and action itemsSupport operational reporting, expense tracking, and local office initiativesAssist the Managing Director and Senior Operations Manager with administrative and operational prioritiesCompliance & Documentation Management
Serve as primary administrative contact for RECO, LSTAR, Cornerstone, and licensing mattersPrepare, review, and maintain real estate documentation including listing agreements, offers, proposals, commission agreements, amendments, waivers, extensions, and MLS-related agreementsTrack listing expiries and ensure required documentation is completed and compliantMaintain organized records and correspondence for property listings and transactionsProofread documents for accuracy, clarity, and brand consistencyOffice Operations & Facilities
Act as first point of contact for basic IT troubleshooting and equipment coordinationOversee copier, print room, and office equipment functionality; escalate issues as requiredManage office supply inventory and vendor coordinationCoordinate facilities maintenance and service providersSupport client events, staff events, and local office initiativesParticipate in Joint Health & Safety and First Aid responsibilitiesQualifications
3+ years of experience in operations coordination, administrative operations, or commercial real estate supportStrong understanding of real estate documentation, compliance, and transaction processes (commercial experience preferred)Highly organized with strong attention to detail and time management skillsAbility to manage multiple priorities in a fast-paced, service-driven environmentAdvanced proficiency in Microsoft Office (Word, Excel, PowerPoint)Experience with CRM systems, MLS, CoStar, Altus, or similar platforms is an assetStrong communication, proofreading, and stakeholder coordination skillsKey Competencies
Operational execution and accountabilityOrganization and process managementService orientation and responsivenessDiscretion and professionalismAdaptability in a high-volume environmentCollaboration across brokerage, operations, and leadership teamsWorkplace Type
On-Site
Avison Young practices as an equal opportunity employer in all services locations around the world. We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity.
The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.
Avison Young welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during the recruitment process. For those requiring assistance, information relating to the need for accommodation and accommodation measures will be addressed confidentially.
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