Housing Concierge

Job Description - Housing Concierge (26195)

Job Description

Description

Earn £12.60 ph or Salary £24,638 pa and great benefits including Health Cash Plan

Permanent, Full time (37.5 hpw)

Camborne, Cornwall.

JOB AVAILABLE TO START ON 1ST APRIL 2026

We can’t offer CoS for this role

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job!

Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

• Walk around the building checking CCTV, fire doors and communal areas
• Greeting customers and visitors, picking up repairs or cleaning
• The first line of support for our customers when our wider team or their own support network isn’t around to help!
• Monitor and respond to incidents calmly, quickly and fairly
• Work with colleagues and partners to manage anti-social behaviour

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

• Calm under pressure with great communication skills
• Passion and experience in supporting others, either personally or professionally
• Good judgement and clear communication
• You recognise when things are about to go wrong and are confident intervening in a sensitive way.

To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Based at our service in Camborne, Cornwall

Working a rolling rota between the hours of 8pm and 6am

Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings

Able to use technology to monitor CCTV, update records and communicate with colleagues

You’ll need an Enhanced DBS check done (we pay for it)

• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more