Supervisor - Electrical

Electrical Supervisor

Are you an enthusiastic and talented Electrical Supervisor? Do you want to join a dynamic and growing team? If so, we really want to hear from you.

As a Supervisor for our Electrical team, you will be responsible for managing the day‑to‑day operations and ensuring the delivery of high‑quality fault rectification, maintenance and home improvement services. This includes electrical response repairs, voids, installations, electrical testing and complaints.

You will work collaboratively within and across the business and be the first point of contact for electrical‑related queries for our customers. You will also manage third‑party suppliers and contractors to deliver outcomes for our customers. You will deliver end‑to‑end people management – ensuring we have the right people, in the right place, doing the right job, to ensure that we exceed our customers' expectations every day.

This role is field based across the Penzance area – ideally you will be based within a 30 minute commute of this area, and is being offered on a full‑time, permanent basis working 40 hours per week.

We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.

To be successful you will have the essential skills and experience for a Level 2 role and the following role‑specific skills and experience:

• Experience of working in a supervisory capacity.
• Experience of managing teams in a domestic environment.
• Management of external contractors.
• Experience of working within tenanted properties.
• Proven experience of working to deadlines and prioritising workloads.
• Proven experience analysing and diagnosing complex problems and implementing effective solutions.
• Working knowledge of application of health and safety legislation.
• Proven ability to effectively recruit, manage and develop colleagues.
• Understanding of KPIs.
• Good communication skills including clear written and spoken English.
• Excellent interpersonal and customer care skills.
• Ability to extract and interrogate data from computer systems.
• Good level of PC literacy – able to use and update computerised devices (including handheld smartphone or Tablet PC).
• Quotation for works.
• Full, Manual UK Driving Licence.

• Core apprenticeship 2360 parts 1 & 2 or equivalent (NVQ 3, City and Guilds).
• Test and Inspect (2391 or equivalent).
• AM2 (Achievement Measurement Test).
• 18th Edition (BS7671 Electrical Wiring Regulations).

• EV – Electrical Vehicle Charging Points (obtained within the last 5 years)
• PV – Photovoltaic (obtained within the last 5 years)
• EESS – Electrical Energy Storage Systems (obtained within the last 5 years)
• Micro Wind Turbines (obtained within the last 5 years)
• CIH Level 3 in Housing Maintenance and Asset Management

Please note:

This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

• Company Van:
  Includes a fuel card for work‑related travel.
• Full Kit:
  Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave:
  Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension Contributions:
  Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks:
  Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development:
  Invest in your future with ongoing personal and professional growth opportunities.
• Family Support:
  Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters:
  Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel:
  Save with our Cycle to Work and Car Benefit schemes.
• Giving Back:
  Up to four…