Facilities Assistant

About The Role

We have an exciting opportunity for a Facilities Assistant to join our Workplace and Facilities team on a maternity leave cover basis. In this role, you will help ensure the smooth and efficient delivery of our building management and workplace services, supporting a safe and welcoming environment for colleagues and visitors. You’ll be responsible for a variety of operational tasks, including daily building checks, managing stock control for consumables and stationery, and responding promptly to any issues.

You’ll also maintain a visible presence across the office, enabling productive collaboration and providing constructive advice where needed.

• Carry out internal and external visual and performance checks daily, reporting and resolving issues promptly.
• Manage stock control for site consumables and stationery, including ordering, delivery, storage, and replenishment.
• Provide efficient operational assistance across all areas of facilities and workplace services.
• Maintain a visible presence in the office to respond to service requests and support colleagues.
• Enable access and supervise external contractors in line with compliance requirements.
• Share feedback and ideas to help improve services and processes.
• Provide administrative support to the facilities team, including accurate data recording and monitoring.
• Act as a key point of contact for workplace queries, signposting and offering constructive advice.

You’ll be joining a friendly and collaborative team where your ideas and contributions are valued. This is a great opportunity to make a real impact on the way we deliver our workplace services and ensure a safe, efficient, and welcoming environment for everyone.

This is a part‑time role working 16 hours per week Thursday and Friday, 9:00am to 5:00pm (with some flexibility), office based in Tolvaddon. This role is a maternity leave cover position. For further information about this role, and Live West, please view our candidate information pack.

To be successful in your application for the role of Facilities Assistant, you will have the essential skills and experience for a Level 1 role and the following role‑specific skills and experience:

• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and manage competing priorities.
• Previous office administration experience.
• Knowledge of corporate health and safety.
• An understanding of the facilities and workplace function within an organisation.
• Confident manner to appropriately and respectfully challenge processes to drive improvement.
• Attention to detail with strong observation skills.

• Experience working in a facilities‑related role.
• Experience in processing invoices and using financial systems.
• Experience of system implementation and process improvements.
• Experience in reporting practices and procedures.
• Experience using facilities management systems and CRM software.

• Good level of literacy and numeracy.
• Manual handling training.
• Facilities Management Level 1 qualification or equivalent.
• First Aid (desirable).

• Working Style:
  Hybrid working with 2‑3 days in the office to support your work/life balance.
• Generous Annual Leave:
  Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension Contributions:
  Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks:
  Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development:
  Invest in your future with ongoing personal and professional growth opportunities.
• Family Support:
  …