StorQuest Assistant Store Manager

Role Overview

Assistant Store Manager for Stor Quest Self Storage.

• Assist guests during challenging times and provide exceptional experiences.
• Act as the first‑line representative for customers in the absence of the Store Manager.
• Maintain daily operations: revenue and delinquency management, occupancy, cleanliness, and customer service.
• Manage the rental process: convert sales, take payments, sell merchandise, offer insurance, assist with truck rentals, collect past‑due accounts, and guide customers through the journey.
• Perform operational activities: daily store inspections (including lock checks), facility maintenance, custodial duties, vendor coordination, cash handling, receipt balancing, posting payments, processing bank deposits, and postal services.

• 1+ year of customer service or sales experience.
• Tech‑savvy and proficient with point‑of‑sale/management systems.
• Experience in cash handling and financial transactions.
• Available on weekends and able to work evenings when needed.
• Strong passion for guest service, sales, and team collaboration.
• Positive, outgoing personality with an insatiable appetite for learning.
• Strong accountability and work ethic combined with enthusiasm for teamwork.
• Experience in retail or service industry preferred.

• Walk, bend, stand, and stoop frequently.
• Lift up to 35 lbs, push up to 50 lbs, and lift items above head.
• Work evenings and weekends as required.
• Operate tools and maintenance equipment with manual dexterity.
• Communicate written and verbal effectively.

• Salary: $19.00 – $19.50 per hour + bonus potential.
• Medical, dental, and vision coverage.
• 401(k) with matching contributions.
• Paid time off (PTO).
• Holiday perks.
• Performance‑based bonus.
• Team‑building events and activities.
• Employee assistance program.
• Pet insurance.

WWP is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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