Pack department lead technician

Service Master Restore by Restoration Pros is currently looking for an exceptional person to excel in this position. We are looking for experience in the fire / smoke, water mitigation field OR, If you have been in the moving and storage industry and are detailed oriented, strong computer skills and can lead a team we want to hear from you! We will train the right person!

• Excellent communication skills.
• To be the right-hand person of all the customers your assigned too.
• To make confirmation calls scheduled within our standards.
• Utilize company routing program for customer delivery schedules.
• Knowledge of scanning to in-putting paperwork into our computer system.
• Strong organization skills.
• File accurate records.
• Perform other clerical duties as assigned.
• Maintain confidential information.
• Must be proficient in Xactimate estimating software, experienced in interacting with property. insurance adjusters and billing negotiation with insurance companies.
• Bilingual - Spanish / English - Preferred
• Reliable transportation.
• Possess sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• High school diploma or GED preferred.
• Must have a valid driver license with a good driving record.
• Ability to pass a criminal background check with no felony convictions or misdemeanors. involving violence or theft.
• Ability to pass a drug test.
• Ability to repetitively push / pull / lift / carry objects.
• Because we provide 24-hour emergency services, a willingness to be on call as needed.
• Inventory and moving of furniture and contents from damaged property to company facilities.
• Cleaning and disinfecting of structures from fire, smoke, and / or water damage.
• Cleaning of structures after structure repairs.
• Monitor, communicate and respond to customer needs / concerns.

Salary negotiable and based on experience

Job Type :
Full-time

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining Service Master, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.