Night Porter - Front of House

This is a fabulous opportunity to join the team as Night Porter at the Bowood Hotel, Spa and Golf Resort near Calne, Wiltshire.

This luxury country hotel, set in the heart of Wiltshire, is situated in the Capability Brown parkland of Bowood House with an 18-hole golf course, a 3-hole academy course and surrounding woodland.

The hotel has 43 bedrooms, a library, bar and the Shelburne Restaurant for fine dining. Connected to the hotel is a conference, wedding and banqueting centre which can accommodate up to 200 guests.

We are looking for a hardworking, customer focused individual to join our Front of House Night team. Please note, this is a live out role.

Working from 10:45pm to 7:15am, 5 nights per week, you will be responsible for the Hotel, its residents and operations during the night time period, ensuring that all guests needs are met as well as the safety and security of guests and team members.

• Welcome late arrivals, assist with luggage, deliver room service, take messages, provide directions, arrange transport, and handle general guest queries.
• Conduct regular patrols of the premises, monitor security systems, respond to emergencies (fire, medical), and ensure all areas are secure.
• Check guests in/out, manage late bar service.
• Perform deep cleaning tasks, tidy public areas, restock supplies, and log maintenance issues.

• Enhanced holiday entitlement (31 days including Bank Holidays)
• Uniform provided
• Meals whilst on duty
• Pension
• Free on-site parking
• Free entry to Bowood House and Gardens during the open season
• Hugely discounted Golf Membership (on successful completion of your probationary period)
• 50% off our beautiful Templespa products
• Employee Assistance Programme through Hospitality Action
• Team events

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.