Flight Administrator

Flight Administrator

Join to apply for the Flight Administrator role at dnata
.

We recruit the best talent and invest in their ongoing development through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Flight Administrator to join our Brisbane team supporting the SFO
.

Your main responsibility is to oversee and manage the inflight catering operations. You will coordinate with airline clients, ensure efficient delivery logistics, build strong relationships, handle last‑minute changes, manage inventory, and maintain quality control standards.

• Salary Range: $25.50 hourly
• Comprehensive benefits package: 401(k) and healthcare benefits including free medical, dental & vision for full‑time employees.
• Complimentary daily meals during your shift.

• Purpose‑Driven Work:
  Deliver on the promises our customers make, guided by values of safety, respect, teamwork, and innovation.
• Career Growth & Recognition:
  Structured development programs, mentorship, and recognition platform.
• Inclusive Culture:
  Collaborative, people‑first environment.

Accepting applications until: 1/30/2026.

• Effective communicator, determining best audience and executing communication.
• Flexible and adaptable to evolving circumstances.
• Build strong customer relationships and deliver customer‑centric solutions.
• Good decision‑maker, timely decisions to keep organization moving forward.
• Act with urgency, high energy, enthusiasm, and embrace new opportunities.

• Provide excellent customer service daily.
• Comply with all HACCP/GMP and dnata catering sanitation and food handling policies.
• Check all meals for menu accuracy and counts.
• Be constantly on the move, out of office and on aircraft.
• Lift up to 30 lbs., stand for long periods, bend and squat.
• Work in low temperatures and potentially extreme weather outdoors.
• Comply with Ramp Safety policies, wear safety vests.
• Other duties as assigned.

Coordinating with airline clients and ensuring efficient delivery logistics.

Excellent communication skills, conflict management, customer service track record.

Other duties as assigned.

High school diploma with six plus years of progressive customer service experience.

• Proficient in Microsoft Office applications, including Excel.
• Must have driver’s license.
• Must have excellent attention to detail.
• Must be able to multi‑task.
• Must be able to read and write in English.
• Schedule flexibility is a must.
• Ability to lift and push heavy objects.
• Ability to work in a fast‑paced environment.
• Work safely to prevent accidents.

Multi‑task under time limits, constant attention to precision, punctuality, follow instructions, responsibility, productivity standards.

Stand, walk, reach, kneel, stoop, lift up to 30 pounds, observe safety and security procedures.

Exposure to extreme cold/heat, heights, loud noise; earplugs required on ramp.

• Delivering
• Drive
• Open to opportunity
• Business thinking
• Collaborate
• Engaging others
• Provide direction
• Developing talent

• Safety – Put well‑being first, speak up for safety.
• Performance‑Driven – Set ambitious goals and exceed them.
• Respect – Care for people, environment, brand with dignity.
• Service Excellence – Deliver reliable, high‑quality service.
• Delighting Customers – Create extraordinary experiences.
• Imagination – Embrace innovation and adapt.

Being part of a people‑first culture that values respect, quality, innovation; teams collaborate to deliver culinary experiences, solve problems, continuously improve.

We believe diversity and inclusion are fundamental. Our workforce reflects customers; we provide mentoring, volunteer, and professional development.

Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code §1786 et seq.), dnata Catering may obtain an investigative consumer report. You have the right to receive a copy of the report and a summary of rights under California law.