Credit Specialist

Description

GENERAL SUMMARY:

Reporting to the Program Manager of Supportive Services and with independent professional responsibility, the Housing Specialist is responsible for the development of a housing relocation plan to assist Next Move program participants and other Sacramento community residents in securing appropriate housing, functions at a highly skilled level in such areas as assessment, individual counseling, group facilitation, community resource development and opportunities for program participants with regards to establishing permanent housing.

This position is committed to improving the quality of services provided by seeking input from clients, employees and stakeholders to ensure service delivery and accessibility is equitable to all persons served. The Housing Specialist is a full time, non-exempt position eligible for Medical, Dental, Vision, Life Insurance; 403 (b) retirement plan; paid holidays, and Paid Time Off. This position is employed by Goodwill Industries of Sacramento Valley and Northern Nevada, Inc.,

through Next Move Homeless Services, Inc.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Keeps track of all intakes and exits to ensure that the programs are full to their capacity at all times and work closely with Maintenance Department to ensure proper living environment for the participants. Report delays in filling the vacancies to the Program Manager.
• Provides follow-up supportive services to shelter alumni for up to 1 year including referrals, regular contact/home visits, assists in maintaining short/long term goals, develops service plans to maintain permanent housing, provides ongoing intervention to reduce CPS involvement, act as liaison between landlord and participant experiencing housing difficulties in maintaining permanent housing.
• Maintains documentation of all program participant contacts (current and past) and community members. Provides statistical data for monthly, quarterly and yearly reports.
• Provides supportive services regarding housing opportunities and programs to participants for the duration of the program and to members of the community.
• Develops and maintains comprehensive lists of housing resources for use by Next Move program participants; refers program participants accordingly.
• Coordinates with case managers to increase access to and information regarding housing opportunities and programs.
• Works collaboratively with landlords, colleagues across the organization and within respective department.
• Performs a wide variety of individual and group life skills with program participants; develops and facilitates an array of housing based educational workshops and support groups designed to meet participant needs in regards to housing needs, tenant/landlord laws and maintaining permanent housing participants.
• Supports and educates program participants on issues surrounding living skills, employment, parenting, budgeting and money management, health and hygiene, and housing.
• Maintains housing list for distribution to community members needing assistance.
• Coordinates with case management in regards to individualized budgets with program participants where case management is assisting program participants in monitoring savings and expenditures.
• Develops and continues working relationships with landlords who are willing to rent to a high-risk population.
• Transports program participants as directed.

Other Duties/Responsibilities:

• Ensures compliance with all Next Move Homeless Services and Goodwill Industries Sacramento Valley Northern Nevada policies, CARF standards, and safety and security regulations.
• Attends trainings and staff meetings, as required.
• Completes reports as directed by the Program Manager of Mental Health.
• Performs other duties as assigned.

Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The…