Broadband Technician

An employer is looking for a Broadband Technician Lead to join their team in Garberville, California.

This person will be responsible for residential and commercial installation, service and repair, and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The Broadband Technical Lead is required to communicate with leadership and dispatch, as well as assist supervisors and technicians with escalations and specialized work orders, or any other supervisory duties as needed.

This role participates in a 24/7 on-call rotation.

• Residential and commercial installation, service and repair, and disconnections for data, video, and phone on the customer premises.
• Ensuring and recording correct RF signal levels.
• Communicating with leadership and dispatch.
• Assisting supervisors and technicians with escalations and specialized work orders.
• Participating in a 24/7 on-call rotation.

• High School Diploma or GED.

• 2+ years of experience as a Broadband Technician.
• 2+ years of experience in residential and commercial install, service/repair, and disconnects (data, video, phone) on customer premises.
• 2+ years of experience recording correct RF and signal levels within specifications.
• 2+ years of experience with FTTH fusion splicing.
• Clean driving record and valid driver's license.

• None specified.

Benefits packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are committed to diversity and inclusivity.