EMR​/EHR Software Analyst

Overview

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Job Title: Health Information Systems (HIS) Analyst

Division/Program: Long Beach Corporate Office

Starting Compensation: 28.00 - 35.00 USD Per Hour

Working

Location:

Remote (California Residence Preferred)

Working Hours/Shift: Monday - Friday (8:00 am - 5:00 pm PST)

• Competitive Compensation
  :
  Offering a salary that matches your skills and experience.
• Generous Time Off
  :
  Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package
  :
• Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities
  :
• On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards
: A culture that celebrates and rewards your hard work and dedication

Education: Bachelor’s Degree required. (A master’s degree is preferred.)

• Substitution:
  Three (3) years of experience as an EMR System Administrator in technical support and development capacity may be substituted for the degree.
• Core
  
  Experience:
  
  Minimum of three (3) years of experience specifically as a System Administrator for EMR software systems.
• Technical Support:
  Proven background in helpdesk end-user support, with demonstrated proficiency in resolving complex technical issues.
• System Development:
  Prior experience developing complex forms and maintaining/updating system configurations within an EMR or similar platform.
• Advanced Skills (Preferred):
  Experience with Software Quality Assurance (QA) and the Software Development Life Cycle (SDLC) is highly desirable.

• Specialized Certification:
  Completion of the my Evolv System Administrator Certification is required within one year of hire.
• Alternative:
  Three (3) years of direct experience as a System Administrator for the my Evolv EMR application will also satisfy this requirement

The EMR Software Analyst serves as a critical technical consultant, and a Tier 2 escalation point for the organization’s EMR system. In this role, you will oversee comprehensive issue tracking, manage finance and program configurations, and coordinate essential system upgrades. A key part of the position involves testing new developments and bug fixes while diligently reviewing software release notes to ensure system stability.

Beyond technical maintenance, the Analyst is responsible for the foundational setup and security of the system, including staff profile management, form design, billing configurations, and the implementation of strict security protocols.

As a leader within the EMR team, you will coordinate operational meetings, manage program-specific tasks, and spearhead training initiatives for both new hires and existing team members. This role is vital for ensuring staff are proficient in system workflows and that all EMR-related requests are handled efficiently. This position requires flexibility; to support system updates and urgent technical needs, you will be expected to work outside of regular business hours, including evenings, weekends, and some holidays as required.

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In accordance with California law, the grade for this position is 32.16 - 51.46. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.