Director of Operations

Overview

A private family on the Peninsula is seeking a Director of Operations to support the Chief of Staff and provide high-level operational and administrative leadership across the family’s households. This role is ideal for someone with experience in team management, household operations, and administrative oversight who thrives in a hands-on, dynamic environment. The Director of Operations will work closely with the Chief of Staff to ensure smooth operations, support the family’s needs, and help build a strong team culture.

Note: This is primarily an onsite role on the Peninsula/family office, with travel to other Northern California properties as needed. Flexibility is required.

• Support the Chief of Staff and family with day-to-day operations and strategic initiatives
• Manage payroll, invoicing, and home budgets, ensuring accuracy and timely processing
• Oversee vendor relationships, including invoicing, coordination, and quality oversight
• Partner with the Chief of Staff to oversee household staff, including scheduling, performance management, and team development
• Build and maintain team culture, standard operating procedures, and operational protocols
• Fill in for the Chief of Staff when they are unavailable, including light calendar and travel support as needed
• Assist with other administrative or operational tasks as required, demonstrating flexibility and service orientation
• Travel as needed to support multiple properties and family events in Northern California

• Bachelor’s degree highly preferred
• Experience in operations, household management, or similar administrative leadership roles within family office or private services
• Hands-on, service-oriented mindset; no task is too big or small
• Warm, positive, and team-oriented personality with strong interpersonal skills
• Ability to manage, mentor, and motivate staff while maintaining a high level of discretion
• Strong organizational and problem-solving skills; able to prioritize and manage multiple responsibilities
• Flexible and adaptable, including potential travel and occasional overtime
• Open to relocation assistance if needed
• Demonstrated ability to thrive in a high-performance, dynamic environment supporting high-profile families

• $150,000 – 200,000 depending on experience; benefits stipend provided until family benefits plan is established
• Relocation assistance may be available

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