Parking Compliance Project Manager

Parking Compliance Project Manager

Isla Vista Community Services District
Isla Vista, CA 93117
Salary: $62,206.73 per year.

• Platinum PPO health, dental, and vision insurance (value of $12,339/year)
• Retirement – required participation in a 457(b) plan; 9% employer contribution and 3% employee contribution
• Paid Time Off – 12 Paid Holidays, Winter Recess (12/24-1/2), 15 vacation days per year (prorated upon hire, with rollover), and sick days
• FLSA Exempt | Benefited, At-will position

Must successfully pass a comprehensive background investigation.

Employees regularly assigned/required to drive a designated vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program.

The Parking Compliance Project Manager plays a key role in advancing the Isla Vista Community Services District’s mission to reduce illegal parking, promote sustainability through alternative options, and enhance the livability and safety of Isla Vista. Working under the direction of the Public Works and Sustainability Director, the Project Manager oversees day-to-day operations and ensures the successful delivery of the Parking Enforcement Program.

• Supervise Parking Compliance Program Ambassadors, monitor performance, and quality of work
• Patrol all public parking areas
• Identify and document parking violations, issue warnings or citations, and maintain accurate records of enforcement activities
• Educate the public on parking regulations, policies, and community expectations to promote voluntary compliance
• Monitor and promptly report hazardous conditions such as flooding, obstructions in the public right of way, damaged pavement, or other safety risks to the appropriate department or entity
• As time allows, monitor and document or report beautification and code enforcement issues, including broken glass, graffiti, overflowing trash bins, and instances of illegal dumping
• Complete required documentation and communication with CHP to have vehicles towed as necessary
• Operate the department’s E-Bike, citation devices, mobile printer, and other specialized equipment safely and responsibly
• Respond to questions and complaints from the public in a courteous and professional manner, directing them to supervisors when necessary
• Collaborate with other community departments and stakeholders (CHP, SBSO, County Public Works, etc.) to ensure coordinated responses to parking and traffic-related issues
• Attend all required training regarding equipment use, data entry, de-escalation, etc.
• Assist with providing information or documentation for the back end of ticket processing as necessary
• Assist with gathering information and providing testimony for citation appeals as needed

To support IVCSD operations other duties, responsibilities, and activities may be assigned. This position must be available for flexible scheduling, including weekends, evenings, or special event coverage, as needed. Regular night time and weekend shifts are an expected part of this role.

• Google Drive for storage;
  Docs, Sheets, Slides, Forms, and Sites for collaboration
• Some knowledge of local government in California is preferred but not required
• Some knowledge of California Parking Code is preferred but not required

• Learn how to operate parking enforcement equipment
• Learn the ins and outs of California parking code
• Operate the District’s E-Bike for parking enforcement activities
• Respond to public inquiries in a professional manner
• Speak professionally and clearly in public
• Work within a collaborative environment
• Engage with a wide variety of audiences
• Analyze effectiveness of programs
• Write strongly, clearly, and effectively for both external communication and internal communication

• Has the willingness to understand and be a part of Isla Vista’s unique community culture
• Can work independently as needed, in a fast environment with multiple priorities/tasks
• Maintains a friendly, professional and approachable demeanor
• Keeps internal matters confidential
• Speaks Spanish (preferred but not required)
• Works well with a wide array of…