Salesforce Administrator

Location:

Texas Remote, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

The Salesforce Administrator will be a critical functional technology partner supporting Thales’s Sales Operations, Support, Marketing, and Finance departments. This position will play a key role in assessing, deploying, supporting and improving business systems that deliver best in class technology experiences for both internal stakeholders and Thales’ customers.

Work Schedule:

8 hours/day in a USA time zone adjusted for meetings with team in other time-zones.

• Troubleshoot Salesforce issues using a ticketing system. This includes identifying and resolving problems with functionality, permissions, data, integrations and performance.
• Design, implement, test, troubleshoot, debug and document solutions throughout the development process and across the Salesforce platform including , CPQ and various managed packages.
• Collaborate with Sales Operations, Order Management, Marketing, Finance and other teams on projects related to Salesforce.
• Participate in agile development processes, including daily stand-ups, sprint planning, QA, UAT and go-live.
• Prepare and execute mass data uploads.
• Ensure creation and updating technical documentation.
• Stay up to date on new Salesforce features and functionality.
• This role is primarily based in your local time zone, and you may occasionally need to attend early or late meetings to collaborate effectively with our international team across multiple time zones.

Bachelor’s degree in computer science, another relevant field of engineering study.

• At least 3 years Salesforce administration experience.
• Strong understanding of Salesforce features and functionality.
• Knowledge of SOQL and Agile principles.

• Excellent problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent ability to translate business concepts to technical projects, and vice versa.
• Excellent attention to detail.
• Resourceful, innovative and solution‑oriented.

• Certified Salesforce Administrator. Other certifications a plus.
• CPQ experience.
• Knowledge of Apex triggers and classes, Visualforce, JavaScript, Lightning components.

Say HI and learn more about working at Thales .

This position will require successfully completing a post‑offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County’s Fair Chance Ordinance for Employers).

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talenta
.

• Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between.

• Total Target Cash (TTC) 92,365.00 –  USD Annual

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
• Company paid holidays and Paid Time Off.
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well‑being Program.