It Network Technician

EMPLOYMENT – JOB LISTING

This position is responsible to provide exceptional and reliable network services for the Central Office and maintain the network security, switching and routing of all Central Office Data; including maintenance and operation of Central Office equipment and troubleshooting of all associated equipment.

NOTE:

These statements are intended to describe the general nature and level of work being performed by employees in this position, and are not to be construed as an exhaustive list. In addition, they do not establish an employment contract, as employment with Sierra Tel is always at-will.

COMPANY: Sierra Telephone

DEPARTMENT: Central Office

FLSA STATUS: Non-Exempt

REPORTS TO: Central Office Supervisor

LOCATION: Oakhurst

DEADLINE: Open until filled

HOURS: Full-time work schedule; 8:00 a.m. to 4:30 p.m., Monday through Friday. This position will be required to work overtime as needed. Work schedule will also include assignment to on-call shifts on a rotating basis.

POSITIONS TO BE FILLED: One

STARTING PAY: $27.00 to $51.00

GENERAL SUMMARY

This position is responsible to provide exceptional and reliable network services for the Central Office and maintain the network security, switching and routing of all Central Office Data; including maintenance and operation of Central Office equipment and troubleshooting of all associated equipment.

ESSENTIAL JOB FUNCTIONS

• Engineer, install, maintain, configure and/or troubleshoot:
  • Routers, switches and wireless networks
  • Network security and monitoring infrastructure
  • Integrated network managers and equipment management systems
  • Metro Ethernet networks and circuits
  • Microsoft structured query language (SQL) databases
  • Windows, VMWare, and Linux servers
  • DSL technologies
  • Equipment management systems
  • Switching systems
  • Optical carrier systems and Fiber optic networks
• Maintain all computers and laptops for Central Office.
• Design, build, and maintain special circuits as requested by customers.
• Provision and maintain Firewalls and Session Border controllers.
• Perform backups on equipment as needed.
• Monitor all alarms in the Central Office; contact appropriate person(s) to address issues as they arise.
• Maintain and upgrade voice mail systems for all customers.
• Upgrade testing equipment as needed.
• Provide on-call coverage on a rotating schedule with the ability to analyze and resolve alarm and trouble reports.
• Provision DSL and POTS services
• Regular and predictable on-site attendance is an essential function of the job.

OTHER RELATED JOB FUNCTIONS

• Engineer, install, maintain, and/or troubleshoot:
  • Power plants
  • Remote switching centers
  • 48 Volts of Direct Current (VDC) power systems
  • Emergency generators and automatic power transfer systems
• Troubleshoot bad circuits related to DSL and POTS.
• Take inventory of all Central Office equipment and order supplies as needed in accordance with established budget and procedures.
• Install and maintain HPBX IP phone system.
• Perform daily and monthly routines to support remote and host Central Office.
• Interface with customers and other departments to implement new services and resolve complaints and troubles.
• Provide additional support as needed.
• Perform other duties as needed.

QUALIFICATIONS

Education and/or Experience

• A.S. Degree in an Information Technology field preferred.
• Minimum five years related experience and/or training, or equivalent combination of education and experience.

Certificates, Licenses, Registrations

• Cisco certification or related industry certification is desired.
• Must have a valid Class C California driver’s license with a minimum of three years of driving experience.
  • Driving experience must have occurred after having passed a traffic laws and signs test.
  • If relocating to California from another state or country, must have, at a minimum, a valid driver’s license issued by the home state equivalent to a California Class
    
    C. The employee will be required to obtain a California driver’s license within ten days.
  • Must be insurable via the Company’s standard auto insurance policy procedures.

Knowledge, Skills, and Abilities

• Knowledge of
  • Company policies, procedures, products, and services.
  • Industry regulations related to telephone,…