Hotel General Manager - Winnedumah

Overview

Are you an experienced, hands-on hotel manager who loves nature and people?

The Hotel Manager will be responsible for the opening of a newly renovated 24-room hotel in Independence, CA. Along with the owners and corporate management team, the Hotel Manager will assist with final opening processes and oversee the hiring and training of hotel staff.

The Hotel Manager will lead the successful daily operation and administration of all hotel departments. They will be responsible for ensuring a consistent focus on providing an exceptional guest experience and maximizing the profitability of the Hotel. To achieve desired outcomes, the Hotel Manager will plan, implement, and control effective strategies that drive results by creating and maintaining a competent, motivated, and empowered team.

The Hotel Manager must also be involved within the community and positively represent the hotel.

As a small hotel, the general manager will work shifts during low season or in the case of employee call offs.

• Recruits, interviews, hires and trains new staff.
• Oversees the daily operations and staffing of the hotel.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with hotel policy.
• Ensure proper coverage of all departments, assisting when needed.

• Coordinates and oversees all hotel operations, ensuring quality service is provided within the established business plan and budget.
• Greets and welcomes guests.
• Works to resolve issues or problems that guests may experience.
• Handles special requests and accommodations.
• Manages customer feedback online and in person.
• Inspects facilities to ensure compliance with applicable standards and regulations.
• Ensures maintenance issues are addressed in a timely manner.
• Analyzes financial performance on a weekly, monthly and yearly basis information; plans and facilitates purchases, and accurately codes and enters all invoices
• Monitors key performance metrics and identifies opportunities to increase profitability.
• Coordinates services with outside suppliers, vendors, travel agencies, and event planners.
• Assists in the development and maintains a marketing strategy to promote the hotel and services and business functions.
• Assists with revenue management including rate adjustments, rate parity and rate restrictions.
• Performs other related duties as assigned.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Extensive knowledge of hotel and hospitality industry.
• Proficient with Microsoft Office Suite or related software.
• Flexible schedule that allows for oversight during peak demand periods (nights and weekends)
• Must be able to stand, bend, and lift up to 50 lbs. as needed

• Bachelor's degree, preferably in hotel management, business administration, or related field preferred, but not required.
• Five or more years of experience in the hotel industry required; managerial experience preferred.
• Food and Beverage experience is preferred, but not required.
• Facilities management experience is preferred, but not required.

• Compensation $66,000 - $80,000 depending on experience
• Manager housing is available upon request and will be factored into total compensation package offered