Registrar ED, Nights Desert Medical Center

Job Summary

Must be able to work other shifts as needed; responsible for scheduling, registration, pre‑admission, admission, reception, discharge; must obtain accurate patient demographics; employ proper patient liability collection techniques; shift nights rotating shifts.

• Greeting patients following Conifer Standards of Care, world‑class customer service, complete full patient registration at date of service, adhere to financial & cash control policies & procedures, thoroughly explain & secure Hospital & patient legal forms (Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.), scan protected health information, create & file patient information packets for upcoming services, may assist scheduling diagnostic procedures.
• Educate patients about financial liabilities, employ proper collection techniques, perform cash reconciliation and secured payment entry in adherence to financial & cash control policies.
• Secure medical necessity checks/verification in accordance to CMS, verify insurance, benefits, coverage & eligibility, complete registration financial clearance, obtain authorizations for scheduled & unscheduled services, secure inpatient visit notification to payors, may assist post‑discharge care.

• Minimum typing skills of 35 wpm.
• Demonstrated working knowledge of PC/CRT/printer.
• Knowledge of function and relationships within a hospital environment preferred.
• Customer service skills and experience.
• Ability to work in a fast‑paced environment.
• Ability to receive and express detailed information through oral and written communications.
• Understanding of Third Party Payor requirements preferred.
• Understanding of compliance standards preferred.
• Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department.
• Uses proper negotiation techniques to professionally collect money owed by patients/guarantors.
• Builds and maintains collaborative relationships with internal and external clients for effective communication and higher productivity and accuracy.
• Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.

• High School Diploma or GED required.
• 0 – 1 year in a Customer Service role.
• 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred.
• Some college coursework is preferred.

• Must be able to sit at computer terminal for extended periods of time.
• Resolve physician office and patient issues; may experience extreme patient volumes and uncooperative patients.
• Occasionally lift/carry items weighing up to 25 lbs.
• Frequent prolonged standing, sitting, and walking.
• Occasionally push a wheelchair to assist patients with mobility problems.

• Hospital administration.
• Can work in patient care locations which include potential exposure to life‑threatening patient conditions.

• Must be available to work hours and days as needed based on departmental/system demands.

Pay: $24.00 – $28.53 per hour. Shift differentials of $1.00 – $2.50 per hour may be available depending on shift worked. Conifer observed holidays receive time and a half.

• Medical, dental, vision, disability, and life insurance.
• Paid time off (vacation & sick leave) – 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match.
• 10 paid holidays per year.
• Health savings accounts, healthcare & dependent flexible spending accounts.
• Employee Assistance Program, Employee Discount Program.
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, AD&D, auto & home insurance.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program.

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.