Registration Clerk Rehab Services

Overview

Surrounded by the Sierra Nevada Mountains with beautiful lakes and trails for hiking, biking, fishing, and skiing, this facility is thriving and is looking for a highly motivated Full-Time Registration Clerk in support of our Outpatient Therapy Services. It’s an exciting opportunity to be an integral part of the successful growth this rural hospital is experiencing, while maintaining your health and quality of life through our comprehensive and competitive benefits.

Eastern Plumas Health Care is a small, non-profit, critical access hospital, providing comprehensive medical services to Plumas County since 1971. We operate an acute care hospital at our main Portola campus, which includes a 24-hour, physician staffed, emergency room and ambulance service. In addition, four primary care medical clinics and a dental clinic offer residents a full spectrum of health care services in the Graeagle, Greenville, Loyalton, and Portola communities.

There are also hospital-based Skilled Nursing Facilities in Portola and Loyalton.

Pay Rate: $19.57 to $21.83/hour DOE

REPORTING RELATIONSHIPS: The Rehab Registration Clerk will report directly to the Therapy and Wellness Center Office Manager

• Scheduling patient appointments
• Checking patients in and out of appointments
• Answering incoming phone calls
• Verifying patients  insurance and coverage
• Collecting co-payments, co-insurance and deductibles
• Verify patient demographics
• Utilize the Electronic Health Record Software
• Maintain Department filing system
• Contacting Physician offices to obtain records
• Maintain inventory of Front office supplies
• Perform Rehab Tech duties as needed, including: cleaning, organizing rehab gym, assisting in patient treatment

• Proficient in the English Language and the ability to clearly communicate to callers, visitors, patients and staff.
• Ability to operate basic office equipment; computer, fax, printer, scanner, etc.
• Ability to multi-task and complete tasks on time.
• Ability to work under pressure and maintain professionalism.
• Reliable and Punctual
• Strong interpersonal skills
• Ability to work in a team environment.
• Ability to interact directly with the public, medical professionals and other staff members on a daily basis

• High school diploma or equivalent
• Customer service experience
• Medical office experience preferred
• Ability to communicate efficiently, both verbally and in writing
• Excellent phone etiquette
• Ability to maintain patient confidentiality and privacy
• Aptitude for learning computer software
• BLS, CPR and AED certification. This can be completed during initial employment