Medical Assistant Supervisor

Overview

We are recruiting for an exciting leadership opportunity as a Medical Assistant Supervisor for experienced or lead MAs at one of our state-of-the-art facilities.

This exempt position is a crucial part of the service delivery team responsible for quality patient care at the health center sites. The Medical Assistant Supervisor supervises and directs Medical Assistant staff activities to ensure quality of care, patient flow, and compliance with regulations and governing bodies. Additionally, as a member of the management team, the Medical Assistant Supervisor evaluates, coaches and guides staff performances, while providing indirect and direct patient care within the scope of their role.

Summary of Responsibilities:

• Works closely with the Clinic Manager and other members of the clinic management team to maintain patient flow in the clinic in a way that supports agency productivity standards and goals
• Communicates with appropriate personnel as necessary to examine, revise and evaluate inner-clinic processes to promote efficiency
• Provides supervisory oversight for clinic medical support staff, including performance reviews, coaching and counseling, staff development, shift schedules
• In-services providers and clinic medical support staff as needed regarding procedures, forms, and procedural changes
• Schedules and facilitates monthly staff meetings with Health Center Manager
• Maintains accurate records for all meetings (including sign-in sheets) and stores them in a place accessible to all staff
• Plans and implements emergency codes and fire drills per agency protocols
• Maintains and supervises medical support staff

Qualification Requirements

Education and License/Certification:

• High School Diploma or GED
• Completed training program in Medical Assisting from an accredited school
• CPR Certification

Prior

Experience:

• Minimum 3 years of medical assistant experience, preferably in an ambulatory care setting
• Minimum 1 year of management or supervisory experience preferred
• Experience with facility and program licensure and audits is a plus

Skills

• Bilingual preferred (English/Spanish) but not required

Physical Requirements

• Must be able to lift up to 25 pounds and push up to 50 pounds (on wheels)
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly to communicate with patients and staff
• Must be able to read memos, computer screens, and administrative documents
• Must have high manual dexterity
• Must be able to reach above shoulder level to work, bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
• Must be able to sit for 5-7 hours daily
• Must possess close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Must be able to work indoors and outdoors
• Must be able to operate a motor vehicle to travel to various sites

The pay range for this exempt position starts at $70,347.08 per year. Salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

• Medical, Dental, and Vision insurance
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more