HHSA Case Manager I​/II

Health and Human Services Agency - Public Health

This position provides essential case management services to support individuals and families in accessing community resources and services. HHSA Case Manager I is an entry-level, training-focused role that performs routine case management duties under close supervision. HHSA Case Manager II is the journey-level classification and performs the full range of case management functions, including direct client contact and complex cases, with greater independence and professional judgment.

This position may work in one or more Public Health programs such as Women, Infants and Children (WIC) and/or health initiatives related to health equity, health care systems, and social determinants of health. This is an in-person position is scheduled for forty (40) hours per week.

• Assists public health nurses in coordinating and conducting community events, such as immunization clinics; assists with screening process, initial assessments, clinic immunization records management, tracking and appropriate reporting.
• Provides case management through individual or group rehabilitation methods for children and/or adults for a variety of health services programs and services.
• Coordinates services with individuals, coordinates activities with other departments, medical providers, social workers, schools and/or other outreach agencies as appropriate to ensure that the needs of the clients are met.
• Performs general administrative/office work as required, including but not limited to copying and filing documents, preparing/typing documents, answering the telephone, faxing information, entering computer data, attending meetings, ordering supplies, maintaining office cleanliness, etc.

EXPERIENCE:

I - Two (2) years of full-time experience performing advanced journey level or specialized clerical duties in an office environment.

II - One (1) year of full-time experience performing duties comparable to a HHSA Case Manager I classification.

EDUCATION:

I/II:
High school diploma or GED equivalent.

LICENSE OR CERTIFICATE:

I/II:
Possession of, or ability to obtain a valid California driver’s license. Possession of a certificate as a WIC Nutrition Assistant, or Certified Lactation Educator is desirable.

HOLIDAYS: 13 paid holidays per year and an additional twenty four hours of Holiday Leave. An employee must be employed the last working day before and the first working day after the holiday in order to receive holiday compensation. Employees on leave without pay shall not accrue holiday benefits.

VACATION: 88 hours (approximately 11 working days) per year during the first 2 years of service; 128 hours (approximately 16 working days) per year during years 3 through 12; 168 hours (approximately 21 working days) per year during years 13 through 19; 208 hours (approximately 26 working days) per year after 20 full years of service.

SICK LEAVE: 96 hours (approximately twelve working days) per year of paid sick leave.

BEREAVEMENT LEAVE: 40 hours with pay for each instance for immediate family members. Immediate family includes spouse, child, stepchild, grandchild, stepparent, parent, grandparent, parent-in-law, grandparent-in-law, brother-in-law, sister-in-law, brother or sister.

LONGEVITY: Service is based on employment with Glenn County. The County shall provide a longevity differential above the employee’s base rate of pay for those employees represented by this unit as follows: after 10 full years of service 5%, after 15 full years of service 2%, after 20 full years of service 2%, after 25 full years of service 2% and after 30 full years of service 2% for a total of 13%.

HEALTH PLAN: Glenn County contracts with PERS for medical insurance. The County pays a portion of the medical insurance premium based on the carrier and amount of the total premium.

VISION PLAN: The County pays the employee premium for a vision plan with Eye Med. The employee may enroll dependents at the employee’s expense.

DENTAL PLAN: GCGU employees are offered a choice of three voluntary dental insurance plans;
Ameritas Core (PPO) Plan, Ameritas Buy-up (PPO) Plan and Delta Care…