Medical Courier

About my Place Health

my Place Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish.

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our my Place PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.

my Place Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.

The Medical Courier is a vital part of our healthcare team, ensuring that every delivery supports the well‑being of the participants we serve. You’ll be responsible for the safe, timely, and confidential transport of essential medical supplies, lab specimens, medications, equipment, and documents between our facilities, participant homes, and external partners.

Your work helps maintain the continuity and quality of care our participants rely on. With each delivery, you’ll handle materials with the utmost care, precision, and respect for safety and privacy standards.

Beyond deliveries, you’ll also play a key role as a backup driver and escort for our transportation team, stepping in to maintain seamless service during staff absences or times of high demand. This dual responsibility makes you an integral link in ensuring that participants, their care teams, and our operations remain connected and supported every day.

• Deliver with Care and Precision: Pick up and deliver medical records, lab specimens, medications, medical supplies, equipment, mail, and other materials between sites and partner locations.
• Stay Organized and Accurate: Maintain clear and detailed logs of all deliveries, including pickup/drop‑off times, recipient signatures, and the contents delivered.
• Communicate Issues Promptly: Report any delivery challenges, delays, or incidents immediately to keep the team informed and patients safe.
• Drive Responsibly: Operate a company or personal vehicle with the utmost care, following traffic laws and organizational safety policies.
• Keep Vehicles Road‑Ready: Ensure your vehicle is clean, well‑maintained, and fueled to support timely deliveries.
• Handle Sensitive Items Safely: Follow all HIPAA guidelines and infection control policies when managing medical information, biohazardous materials, or temperature‑sensitive items.
• Represent Us Positively: Interact courteously and professionally with internal staff, external partners, and participants—your presence on the road reflects our mission and values.
• Support the Team in a Pinch: Step in as a backup driver for transportation needs during absences, high‑volume periods, or special requests.

• Education and Experience: High school diploma or equivalent required; prior courier, delivery, or healthcare experience is required.
• Licensed and Ready to Drive: Valid California driver’s license, clean driving record, and proof of auto insurance are required. A Class B license and at least five (5) years of driving experience with no more than one (1) moving violation or at‑fault accident in the last three (3) years are also needed.
• Reliable and Punctual: Strong reliability, time management, and organizational skills to keep deliveries on schedule.
• Physically Capable: Ability to lift and transport items weighing up to 50 pounds and work on your feet as needed.
• Independent but Team‑Oriented: Comfortable working solo on the…