CQI Analyst

Expected Semimonthly Salary:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

This CQI Analyst position is assigned to support the Child Care Financial Assistance (CCFA) division. While the CQI Analyst job description applies to agency-wide and outlines responsibilities across both Early Learning & Care (ECL) and CCFA programs, this recruitment is specifically for a CQI Analyst who will focus on CCFA compliance monitoring, quality improvement, provider experience, data analytics, and program oversight.

General

Summary:

Under general supervision of the Continuous Quality Improvement (CQI) Manager, the CQI Analyst will be assigned an area of focus in their respective division to perform program monitoring and data analytics to ensure compliance and the effective implementation of services in compliance with CCRC policy as well the applicable standards and regulations governing the service area focus, including but not limited to one of the following:

Early Care and Learning (ECL): CACFP federal regulations, Head Start Act, Head Start Program Performance Standards (HSPPS), Caring for our Children Basics, California State Preschool Program (CSPP), Early Learning Outcomes Framework (ELOF), and other applicable federal, state, and local regulations, including licensing.

Child Care Financial Assistance (CCFA): Los Angeles County Department of Public Social Services (DPSS) Stage 1 Contract, California Department of Education (CDE) and California Department of Social Services (CDSS) Title V Contracts including Stage 2, Stage 3, and Alternative Payment, Department of Children and Family Services and the Emergency Bridge Program, agency policy, legislative issues as they may affect program funding and implementation, and other applicable federal, state, and local regulations, including licensing.

Essential Duties and Responsibilities:

Within a team structure, the CQI Analyst will perform the following responsibilities within the assigned area of focus using CQI processes and principles ensuring access, outcomes, and participation across the division. The CQI Analyst travels to other CCRC and community locations throughout Los Angeles and San Bernardino Counties to conduct continuous quality improvement and program monitoring functions; to receive, review, and audit documentation;

meet with division management; foster in-person collaborative business relationships; participate in external and internal trainings across the organization and facilitate CCRC participation with community organizations. The CQI Analyst is a Subject Matter Expert in the assigned area of focus to ensure that program outcomes meet the required performance standards and adhere to the applicable policies and regulations to perform the following:

Data Analytics and Continuous Quality Improvement (55%)

• Analyze, aggregate, and interpret data collected during monitoring and identify trends using a variety of statistical techniques, prepare and submit timely and accurate reports for utilization by the division's management to drive program quality, and child/family outcomes.
• Prepare a variety of technical, statistical, and narrative reports, correspondence, and other written materials.
• Partner with the division's management team(s) to:
  • Review findings and validate data gathered. Communicate identified program strengths, and recommendations for improvement to ensure continuous quality improvement. Assist in implementing changes resulting from data collection and analysis.
  • Investigate reasons for concerns identified during the quarterly monitoring. Explore solutions/action steps to prevent recurrence and improve service quality and program impact.

Program Monitoring (40%)

• Research, implement, monitor, and analyze program compliance with CCRC policy as well the applicable standards and regulations governing the service area focus.
• Monitor departments and/or subcontractors (e.g. Co-Recipient), as assigned, to ensure effective implementation of division's programs, CCRC policy, as well the applicable standards and regulations governing the service area focus.
• Monitor program outcomes in accordance with SOP for area of focus, such as quarterly monitoring, goals documented three times a year, meet the standards required of the program area.

Program Monitoring duties are assigned based on the area of focus

Early Care and Learning

Nutrition Services

Health Services

ERSEA - Enrollment, Recruitment, Selection. Eligibility and Attendance

Program Governance & Family Engagement

Child Care Financial Assistance

• Monitor the application of program requirements for the Emergency Bridge Program including Department of Children…