Fraud Prevention and Risk Investigations - Investigator II

Fraud Prevention and Risk Investigations - Investigator IIJob Description

Posted Tuesday, December 30, 2025 at 11:00 AM

TITLE: INVESTIGATOR II

STATUS: NON-EXEMPT

REPORTS TO: FRAUD PREVENTION AND RISK INVESTIGATIONS MANAGER

DEPARTMENT: FRAUD PREVENTION AND RISK INVESTIGATIONS

JOB CODE: 11452

PAY RANGE: $33.86 - $37.00 HOURLY

GENERAL DESCRIPTION:

The Investigator II is an experienced level position within the Fraud department. Responsible for detecting, reviewing, and reporting potential suspicious activities filtered by various AML systems. As an Investigator II, you will investigate external inquiries via law enforcement request, internal investigations for other groups (fraudulent instruments and inquiries), and other related transactional activity. Supports leadership and the investigations team in maintaining compliance with Golden 1 Credit Union’s fraud prevention program.

Assist with training and coaching of new and existing employees across various business lines and execute special investigations.

TASKS, DUTIES, FUNCTIONS:

• Utilizes knowledge of credit union systems, processes, and contacts as resources for conducting investigations. Develops a plan of action and gathers, analyzes, and compiles evidence for multiple case assignments. Prepares case documentation and writes a complete final summary report of investigation.
• Investigate and respond to check fraud claims as received by members and/or other financial institutions.
• Investigate suspicious activity cases generated by the internal automated AML/BSA monitoring system or Unusual Activity Referrals reported by branch personnel and other lines of business.
• Review cases assigned for closure to ensure Verafin case has proper coding, and all steps are taken prior to closing account in DSUI.
• Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and makes recommendations to prevent future losses. Assists with determining new procedures to prevent, detect, and investigate fraudulent activity. Reviews fraud data to ensure accuracy for reporting and audit purposes. Assist with computer crime investigations and investigate breaches of information security policies as requested.
• Prepares recommendations as to whether a member’s transactional activity is fraudulent and thereby requiring a BSA UAR referral. The recommendation will be based on an analytical assessment of internal and external data sources, internet, and other sources to provide the rationale for recommended courses of action.
• Reviews individuals’ and entities’ accounts reported in a police report utilizing different management systems to determine if other suspicious activity noted in the accounts should be reported. Prepares police report and/or BSA UAR referral if necessary.
• Performs red flag alert reviews on account activity for submitted fraud closures, determines if the previously reported fraudulent activity has continued or ceased. Files supplemental police report if additional suspicious activity is identified and works with BSA SAR Investigator on continued 90-day fraud referrals.
• Assist with auditing Investigator I BSA narratives prior to submitting to BSA department.
• Maintains current information on various systems as well as required files and documentation. Ensures records are complete and available for review and audit as needed. Complies with regulatory requirements, security, and applicable policies and identifies control and procedural issues.
• Serves as resource to branches/departments inquiries related to financial investigations questions to provide best information possible regarding fraud to better serve the members and the Credit Union’s interest.
• Assists with the timely completion and investigation of assigned 314(b) requests.
• Completes annual BSA/AML/OFAC training requirements and keeps current with Money Laundering and Terrorist Financing trends.
• Provides support, guidance, and training of new staff and serves as the quality control reviewer for alerts, cases, and BSA UAR referrals.
• Assists in collecting documentation for examiners, auditors, law enforcement, and governmental agencies regarding fraudulent activity and BSA/AML…