Dual Rate Pit Manager​/Floor Supervisor

Position: DUAL RATE PIT MANAGER/FLOOR SUPERVISOR
Location: Coarsegold

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!

Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.

Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

Job Description:

SUMMARY:

Responsible for implementing and ensuring all operations of casino Table Games and Team Member performances are in compliance with the Company's objectives, goals and Gaming regulations or to supervise the operation of assigned table games to ensure game integrity and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

* Interacts effectively with the public and Team Members. Performs excellent customer service at all time.

* Responsible for supervising the operation of a specified amount of table games.

* Assists in the selection, training and evaluation of subordinate Team Members. Maintains the highest quality standards in all areas of customer service and hospitality.

* Ensures that all games move at an appropriate pace. Maintains appropriate game spread, limits and staffing.

* Promotes positive customers relations providing a positive gaming experience by answering questions, resolving disputes, issuing comps etc.

* Informs Casino Operations Managers of all noteworthy, suspicious, or unusual activity. Facilitates the flow of information throughout the casino.

* Coaches Team Members in his/her span of control to maintain and improve on expected levels of performance, promotion and productivity by using positive motivation.

* Is familiar with Pit accounting procedures and administrative tasks i.e., fills, credits, Front Money transactions and responsibilities and monitors the same for Floor. Supervisors.

* Responsible for tracking players, noting buy-ins, length of play, win/loss and average bet.

* Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as the Company's internal controls, policies and procedures.

* Responsible for maintaining a consistent and regular attendance record.

* May be used as an usher as needed by management for events.

* Follows direction of any reasonable requests made by management.

 

SUPERVISORY RESPONSIBILITIES:

Directly supervises all Floor Supervisors while acting in the role of Pit Manager; indirectly supervises all dealers. In the primary role as a Floor Supervisor, responsible for the direct supervision of all dealers in their assigned section.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or

EXPERIENCE:

High School diploma or GED preferred or two to five years of experience in casino operations required.

Minimum of four years table games experience preferred with progressive supervisory experience.

SPECIAL

QUALIFICATIONS:

Appropriate Licenser. Strong organizational and interpersonal skills required.

LANGUAGE

SKILLS:

Ability to read and interpret documents such as safety rules, operating and…