Eligibility Worker III - Twentynine Palms​/Yucca Valley; County Promotional

Overview

This recruitment is only open to current San Bernardino County, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee (PSE), Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your County employment must be clearly listed in the work experience section of your application.

Note:

Applicants must be willing to work in Twenty nine Palms or Yucca Valley. If you are not interested in employment in Twenty nine Palms or Yucca Valley, you should not apply at this time. If you select Twenty nine Palms or Yucca Valley, and then refuse a job offer or do not attend an interview because of the location, your name will be removed from the eligible list.

The Transitional Assistance Department (TAD) is recruiting for Eligibility Workers III who, in a lead worker capacity, act as a resource for other eligibility workers in their assigned work units, identify training needs, and provide mentoring for Eligibility Worker I to assist them in learning their job functions and case management. Eligibility Workers III may also perform a review of various reports, cases and actions, including analyzing error trends and developing corrective action plans to ensure accurate and timely case completion.

For more detailed information, refer to the Eligibility Worker III job description (not included here).

• Travel: Travel throughout the County may be required. Employees may be required to make provisions for transportation.
• Pre-Employment Process: Applicants must successfully pass the pre-employment process, which may include fingerprinting, credit check, and/or medical exam, prior to appointment.
• Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
• Experience: Eighteen (18) months of experience in a California Department of Social Services performing duties equivalent to an Eligibility Worker II (EW II) in San Bernardino County, determining initial and continuing eligibility for a variety of public assistance programs such as CalWORKs, Medi-Cal, Cal Fresh, and General Relief. Candidates MUST have been employed in this capacity within the last twelve (12) months.
• Eligibility Worker Trainee and Eligibility Worker I experience is not considered qualifying and MUST be listed separately on the application from time employed as a journey-level Eligibility Worker (EW II).
• Bilingual skills are highly desirable. Positions assigned to bilingual caseloads may be eligible to receive additional compensation for verbal and written translation skills. A bilingual test will be required.

• There will be an online assessment of knowledge and skills in the following areas:
  Interpersonal Relations, Problem Solving and Analysis, Supervisory and On-the-Job Training Skills, Written Communication.
• Online application and supplemental questionnaire are required; resumes will not be accepted in lieu of the application/materials.
• Complete and submit the online employment application as soon as possible, as this recruitment may close at any time. Ensure timely submission before the posted filing deadline. Applicants will be logged out if materials are not submitted prior to the deadline. An onscreen confirmation and email will be received after successful submission.

If you need technical assistance, review the Government Jobs online application guide or contact the Toll-Free Applicant Support line at . Human Resources is not responsible for issues caused by internet connection, computer, or browser problems when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an equal employment opportunity and ADA compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans’ Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans’ Preference points. For details and instructions on how to request these points, refer to the Veterans’ Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process.

IMPORTANT: The ability to take pre-employment tests online is a privilege. Applicants may be required to take parallel versions of these tests in a proctored setting to confirm their identities as the original test takers.