Customer Category Manager, Hyvee​/Fareway​/Woodman's

Customer Category Manager, Hyvee/Fareway/Woodman's
REMOTE Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family‑owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award‑winning dairy products that bring people together.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION
, your STORY
, and how your EXPERTISE can help us shape the future of dairy.

The Customer Category Manager (CCM) is responsible for the selling efforts with their assigned customers as a member of a Customer Business Team (CBT). The position represents Lactalis Heritage Dairy to the Customer’s Category Management and Buying Team personnel. The CCM manages assigned customers and responsibilities effectively and acts as a liaison between Lactalis Heritage Dairy CBT and the Customer’s HQ Team.

They will be responsible for all the selling activities across the Lactalis Heritage Dairy portfolio for their assigned customers. The CCM delivers revenue and profitability, pursues business strategies to grow the company franchises using customer‑specific programs, provides category management expertise to the customer, ensures that coordinated cross‑functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

• Effectively partner with their assigned customers to build rapport at all levels and to fully understand the customer, their business, and the marketplace
• Responsible for achieving base business objectives of assigned customers (revenue, share growth, margin contribution, authorizations, distribution and shelving)
• Responsible for forecasting the business
  , using drivers, for supply planning
• Regular category & business reviews with the Customer’s Category Managers & Key Account Management personnel to affect positive business growth
• Partner with internal Lactalis HQ (Business Unit) and Sales Finance to optimize trade, pursue strategic programs, etc.
• Responsible for partnering with Category Leadership to execute Category Reviews and ad hoc business deep dives
• Utilize Circana (Unify, PTA, BVD) and Nielsen data to monitor business trends across the category and LHD business
• Manage internal trade planning financial system and offline customer planners on a weekly basis to ensure that financial profile is accurate based upon YTD actuals and Trend.
• Pursue void distribution opportunities and sell in innovation
• Achieve promotional revenue objectives by tactic, price point, drive period & selling vent for their assigned categories and customer
• Effectively execute Lactalis Heritage Dairy pricing strategies for all assigned categories for the customer
• Partner with broker team and in-store team manage retailer and store‑by‑store executions across the various retailers
• Responsible for maintaining files and business documentation as directed by Lactalis Heritage Dairy Policy & the CBT to thoroughly document business transactions with the customer

• Bachelor’s Degree OR equivalent years of relevant experience
• 5+ years of experience in customer management, account management, and/or retail sales management for a CPG company

• Ability to establish and maintain effective relationships with the Customer and gain their trust and respect
• Strong personal selling skills and negotiation skills
• Effective communication skills, both verbal and written
• Self‑motivated, ability to operate independently
• Demonstrat…