Collision Estimator

Overview

Crash Champions is one of the fastest-growing brands in the industry and the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company also operates Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, with more than 650 locations in 38 states. Founded in 1999 in Chicago, the company emphasizes People First and delivering superior collision repair service.

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and ensure Crash Champions quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience.
• Pull and review data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.

• Customer service skills.
• Strong organization and multi-tasking abilities, good time management, and adaptability to a fast-paced environment.
• Knowledge of dealing with insurance partners preferred.
• Ability to work in a fast-paced environment.
• Knowledge of multiple estimating systems; CCC One, Mitchell, and Audatex experience preferred.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays