Receptionist, Administrative​/Clerical

Client Service Professional / Receptionist

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide.

This seasonal position focuses on wowing clients now and in the future. You will answer phones, match clients with the right tax professional, schedule appointments, and ensure service needs are met.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suit tax professional for their needs.
• Schedule clients according to their preferences.
• Help to ensure all clients’ needs are met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task and strong organizational & time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with health advocate.
• Well‑being program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, Employee Stock Purchase Plan (additional eligibility requirements).
• Highlights on other benefits can be found online.

$11.00 – $27.00 per hour (local minimum wage laws apply).

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.