Seasonal Business Tax Associate

Seasonal Business Tax Associate at Intuit

At Intuit we believe everyone should have the opportunity to prosper. Our mission is Powering Prosperity Around the World, and we strive to live our values every day. This role supports that mission by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers.

• Help our customers complete their taxes using Intuit Turbo Tax products with sound professional judgment and in an excellent and timely manner.
• Use tax advice, full-service return preparation, tax calculations, and manage product/software inquiries to advance our goal of “Powering Prosperity Around the World.”
• Maintain sensitive customer, confidential and/or proprietary business information responsibly.
• Utilize government websites, professional resources, and team expertise to provide the correct answer to customers, using everyday language.
• Operate in a virtual, customer-facing role using our state-of-the-art video communications software (Smartlook).
• Provide support for Turbo Tax Business customers, including tax advice, full-service business return preparation and signature, product/software inquiries, tax calculations, and filing tax extensions.
• Create high-quality customer interactions that instill confidence using deep empathy and extensive knowledge of business tax preparation and books-to-tax accounting entries.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and return preparation issues.
• Document customer interactions.
• Work toward meeting company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience and extensive knowledge of tax laws, evidenced by 3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season.
• Minimum of 2 seasons of personal tax preparation experience, with at least 30 tax returns per year in a tax practice or retail setting.
• Availability to work a minimum of 20 hours per week across three or more days.
• Bookkeeping experience with books-to-tax preparation (strongly preferred).
• Experience preparing business tax returns for service industry customers (strongly preferred).
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficiency with technology; solid computer and software knowledge.
• Strong customer service skills – ability to interact with customers via video and audio tools professionally and confidently.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Willingness to obtain an internet connection that meets Intuit security criteria.
• Must reside in the United States.

Intuit provides a competitive compensation package with a strong pay-for-performance rewards approach. The expected base pay range for this position is:

• Bay Area, California: $31.10 - $35.50
• Southern California: $31.10 - $35.50
• Colorado: $29.60 - $34.10
• Hawaii: $31.10 - $35.50
• Illinois: $29.60 - $34.10
• Maryland: $29.60 - $34.10
• Massachusetts: $31.10 - $35.50
• Minnesota: $26.60 - $33.80
• New Jersey: $31.10 - $35.50
• New York: $31.10 - $35.50
• Ohio: $26.60 - $33.80
• Vermont: $29.60 - $34.10
• Washington: $31.10 - $35.50
• Washington DC: $29.60 - $34.10

This position may be eligible for cash bonuses, equity rewards, and benefits in accordance with Intuit’s applicable plans and programs. Pay is based on job-related knowledge, skills, experience, and work location. Intuit conducts regular pay‑equity comparisons across ethnicity and gender categories.

Associate

Part‑time

Accounting / Auditing and Finance

Software Development