Program Assistant, Family and Community Services

Position Title

Program Assistant

Jewish Family Service of San Diego

Family and Community Services

Full-Time (37.5+ hours/week), Non-Exempt

Fully Onsite

Director of Family Therapy Services

$21-$24/hour

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Please note:

this position is contingent upon the successful award of a contract and availability of funding. Employment cannot be guaranteed until both the contract and necessary funding are secured.

JFS is looking for a compassionate, mission-driven individual to join the Family Therapy Services team as a Program Assistant. The Program Assistant will have the opportunity to use their organization skills and office experience to make a meaningful difference in your community. This role will provide the back-end support needed to operate this important service for youth and families by assisting in data entry, preparing monthly and other regular reports, supporting back-end billing and fiscal management, greeting clients and visitors, audit preparation and maintenance of program documents, including program files.

This position reports directly to the Director of Family Therapy Services and works closely with the Family Therapists and Intake Specialist.

• Properly check guests/clients in and out in a welcoming manner
• Proficiently answer/reroute phone calls and emails as appropriate
• Maintain a clean and organized environment
• Interact effectively and courteously with all levels of management and staff
• Conduct purchases and maintain copies of requests of program items, utilize logs to track use of flex funds and incentive distribution to graduating clients
• Process receipts for monthly expenses into Paper save system
• With Director, support invoicing for therapeutic services
• Enter client and programmatic information into program-specific databases and review and edit existing data files as appropriate. Assist in regular file audits
• Assist in developing and implementing administrative policies and procedures to ensure compliance with agency and contract requirements
• All other duties as assigned

• Ability to pass a pre-employment drug test and criminal history background check
• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
• Demonstrates the ability to handle stress tactfully and appropriately
• Excellent written and verbal communication skills

• Bachelor’s level education in the areas of Psychology, Social Work, or related field preferred
• Bilingual preferred

While performing the duties of this job, the employee is regularly required to sit, talk and listen. The employee frequently is required to stand, walk, use hands and arms to type on a keyboard, handle papers, and reach for the phone. Employee must occasionally lift and/or move up to 20 pounds and occasionally lift and/or move up to 25 pounds.

Please submit your resume and cover letter on your application. Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always…