Crew Scheduler​/Q400 Crew Scheduler

Employment Type: Full-time Regular
City: Calgary, AB (YYC)
Posting Open Date: 02/25/2026
Posting Close Date: 03/06/2026 (closing at 11:59pm MST)

Every West Jet journey has the potential to enrich lives; a career with us is no exception. West Jet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and are now going global. Join us, and this is where your career story takes off.

Due to fluctuating demands in the aviation industry, we are hiring for current openings as well as proactively seeking candidates for future opportunities. This is a 24/7, 365‑day position involving shift work at West Jet headquarters in Calgary, Alberta.

West Jet is seeking Crew Schedulers for Cabin Crew Member, Pilot, & Q400. The incumbent must demonstrate a high standard of excellence, enjoy challenges, and be results‑driven. They will work in an agile environment, comply with regulations, communicate with all stakeholders, and ensure crew requirements are maintained for “day of” operations in a timely and effective manner.

• Answer the phone promptly, demonstrating the ability to listen and empathize with crew members while ensuring a high level of internal guest satisfaction.
• Ensure schedule amendments follow Canadian Aviation Regulations (CARS), Commercial Air Service Standards (CASS), the Company Operations Manual (COM), and the Flight Attendant Manual (FAM).
• Monitor and mitigate crew duty and rest violations.
• Implement IROP (irregular operations) contingency plans and required pairing modifications.
• Adhere to Flight Operations policies and Inflight Department policies as outlined in the COM, the FAM, and the Crew Services Guidelines.
• Ensure appropriate deadheading arrangements are made, confirmed, and tracked for crews.
• Other duties as assigned.

• Minimum 1 year airline experience, preferably in an operational role.
• Previous experience with flight crew schedules and CARS is an asset.
• Intermediate experience with Sabre Sonic, MS Word, Outlook, and Excel is preferred.
• Strong interpersonal and communication skills, with the capability of establishing respect and credibility through actions.
• High degree of motivation and commitment to work independently in a fast‑paced, dynamic, and ever‑changing environment.
• Ability to work with minimal supervision and take responsibility for accomplishing routine tasks.
• Proven attention to detail, organizational, time‑management, and problem‑solving skills.
• Ability to multitask in a fast‑paced, time‑sensitive environment.
• Demonstrate a commitment to teamwork, while contributing to a fun and friendly atmosphere.
• Be a positive role model, outwardly demonstrating West Jet values and key competencies.

• Fun and friendly culture with colleagues who work together to win.
• Travel privileges for you and your family, effective from your start date.
• Savings and benefit programs that are flexible to meet your specific needs.

We thank all applicants for their interest in West Jet; however, only those candidates who are selected will be contacted. We encourage all qualified candidates to apply and highlight our Commitment to Diversity and Inclusion. If you require accommodation during the selection process, please let our Talent Acquisition team know.

Together with West Jet's regional airline, West Jet Encore, West Jet offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe, and to more than 175 destinations in over 20 countries through our airline partnerships.

At West Jet, the safety and security of our people and guests is a core value. All roles that are identified as safety‑sensitive are required to pass a Pre‑Employment Alcohol and Drug Test as per West Jet's Alcohol and Drug Policy.

We embrace what makes us unique, and what makes us uniquely West Jet. West Jet is committed to inclusiveness, equity, and accessibility. If you require accommodation during the selection process, please let our Talent Acquisition team know.