Ramp Agent

General Summary

This interview position coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability through Best Practices methods.

• High school/educational equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Demonstrated proficiency in basic level MS Word and Excel
• Knowledge of FAMIS, COSMOS, e-mail and Fed Ex intranet systems preferred
• Ability to prepare and process Canadian customs paperwork
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
• EXCEL/LEAP candidates preferred
• Good understanding of Fed Ex products, features of service, general operations. Loading/unloading procedures preferred
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid driver's licence and good driving record
• Excellent human relations, customer relations, and communication skills
• Good analytical, problem solving, prioritization and organizational skills
• Must be able to pass R.C.M.P. assessment.

Job posting date: 01//02/2025;
Job posting end date: 01/09/2026 at 3PM local time.

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs.

If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

Further, candidates will be assessed through careful consideration of:
1) their current driver's abstract;
2) their performance during application interviews; and
3) their performance on any driver competency assessments administered.

At Fed Ex our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2

SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.