MGR & Training

MNP Community & Sport Centre is home to the 3433 Performance and Training Department. As one of Calgary’s premier multi‑sport training facilities, MNP Community & Sport Centre delivers high‑quality sport performance services to athletes of all abilities as they pursue their individual training and performance goals. Originating as a successful triathlon club, 3433 has expanded its service offerings to encompass the full spectrum of athlete and client development, including triathlon pathway programs, custom coaching, contract coaching, event support, personal training, registered personal training programs and affiliate partnerships.

The MNP Community & Sport Centre remains the only facility in Calgary to offer this comprehensive suite of performance and training services under one roof through 3433 Sport Performance and Training.

Role:
The Performance and Training Manager is a full‑time position. The candidate manages the 3433 Sport Performance and Personal Training Departments (referred to as “the Departments”) and facilities and is accountable for the delivery of 3433 Triathlon Services and Programs, Personal Training Programs and Services, Contract Coaching Services and Programs, and affiliated events.

Key skills:
Managing performance and training operations, building a community of like‑minded multi‑sport athletes and clients, team and inter‑Departmental communication, event planning, marketing, budget management, delivering on planned 3433 and Personal Training return on investment plans, project management, public relations, negotiation, and business skills.

Reports to:
Fitness and Training Director

What’s In It For You:

• Free facility membership plus a variety of free and discounted programs & services
• Performance‑based bonus program and employee recognition program
• Eligibility for our RRSP employer matching program and our flexible benefits package
• Paid time off including generous vacation, sick days and personal days
• Professional development assistance program available to support employee career growth
• Annual staff events including BBQs, corporate challenge, December holiday party and many more
• Free parking and close to transit with a C‑train and bus stop steps away

Job Responsibilities

• Lead, coach, mentor, and empower 3433 Sport Performance and Personal Training employees and contract coaches to deliver exceptional, service‑focused experiences aligned with the Department’s strategic plan.
• Facilitate the development, implementation, and continuous refinement of the Department’s strategic plan, ensuring alignment with MNP Community & Sport Centre strategic objectives.
• Recruit, train, and develop a high‑performing team by establishing clear expectations, promoting departmental offerings, and delivering all job‑specific training for new and existing staff.
• Ensure effective cross‑departmental collaboration to meet organizational goals and shared initiatives.
• Collaborate with Department Managers and Directors to support internal meetings, events, and organizational initiatives.
• Act as a spokesperson for the 3433 Sport Performance and Personal Training team in internal and external contexts.

• Maintain full accountability for quality assurance across all service delivery areas within 3433 and Personal Training.
• Manage departmental budgets, including forecasting, monitoring revenue and expenses, and preparing financial and operational reports.
• Produce monthly KPI reporting for all 3433 and Personal Training services and programs.
• Oversee the maintenance, inventory, lifecycle planning, and capital procurement of all departmental equipment.
• Provide weekly operational updates and project reports to the Director of Fitness and Training, and participate in weekly leadership meetings.
• Create, implement, and maintain departmental policies, standards, and operational guidelines.
• Ensure that all coaches and personal trainers complete required client documentation, waivers, and administrative processes.
• Prepare and submit bi‑weekly payroll for department staff.
• Ensure all staff comply with emergency procedures, training requirements, and facility safety policies.
• Oversee…