On-Call General Duty Security Guard

Position Overview:

Are you looking for a rewarding career in the security industry, where you can apply your amazing communication and de-escalation skills to help others? If so, Paladin Security may be the right fit for you! We are looking for friendly and confident Security Professionals to work at a variety of sites in Calgary and surrounding areas. Security Guards can work in different settings - this includes retail centers, high and low rise office buildings, as well as other commercial and residential sites.

We are seeking reliable On-Call Security Guards to provide short-notice coverage at various sites in Calgary and surrounding areas. This role requires flexibility, prompt response times, and professionalism.

Key Responsibilities

• Remain available and responsive during assigned 12-hour on-call shifts
• Answer calls and respond within 10 minutes
• Deploy to assigned sites and arrive within 1 hour
• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquire

Pay & Schedule

• Guaranteed minimum: $120 per on-call shift ($10/hr for 12 hours)
• Site rate paid when deployed
• Bi-weekly pay
• 4 on / 4 off averaging arrangement
• 19:00-07:00

Requirements

• Reliable transportation
• Ability to travel within Calgary and surrounding areas
• Must accept deployments during on-call shifts
• Minimum 8 hours’ notice required to book off shifts
• Valid Security Licence