Territory Manager

No Relocation Assistance Offered

Job Number #171931 - Calgary, Alberta, Canada

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The Hill’s Territory Manager (TM) is responsible for managing an account base of veterinary clinics. The TM’s focus is building net sales, product mix, share of market and Hill’s product endorsement (BRMO) within those clinics. The TM will need to stay abreast of the competitive climate in the assigned territory to ensure appropriate actions take place to drive the business.

TMs will provide a direct interface with veterinary professionals at the practice level to ensure the highest levels of veterinary endorsement (BRMO) for Hill’s brands. Ensure Hill’s is the strategic partner of choice in the assigned clinics and gain professional and business support to grow sales. Candidate should reside in the Calgary South to Lethbridge Territory.

• Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study

• Achieve territory sales targets
• Plan and execute call value (coverage, frequency, productivity) for the territory, based on account classification and required activities
• Timely call reports and record maintenance for the territory
• Review potential of accounts within the territory (every year)
• Promptly identify new accounts and secure strong presence and endorsement for Hill’s brands
• Maintain accurate records in the Hill’s reporting system
• Leverage all Company available tools to drive execution (HIPP, Product POS, Detailing material, Staff Feeding, VIP Market, Sampling, Trial, Product Distribution drive, etc.)

• Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the vet practice in the assigned territory
• Maintain regular contact with Health Care Teams (HCTs) / personnel and key influencers
• Provide best in class professional support (detailing, in-clinic seminars, technical training, merchandising), reaching all key stakeholders in specified practices
• Identify opportunities in the assigned customer base and develop technical and business propositions that meet the needs of both Hill’s and the customer, resulting in BRMO leadership and superior 6P execution in clinics
• Implement commercial activities to ensure:
  • Awareness, full distribution and active endorsement by the veterinary profession of Hill’s products and services in all core disease categories (clinic)
  • Full distribution, excellent visibility and active endorsement of Hill’s products by the staff
  • Rapid acceptance, endorsement and distribution of new products
  • Establishment of shelf space and adequate inventory within each clinic
  • Establishment of merchandising and practice protocols to Hill’s standards
  • Increase recruitment of new users to Hill’s brands (e.g. active recommendations, trial programs)
• Develop and implement annual joint business/action plans for key veterinary clinics, which achieve both the needs of customers and Hill’s overall commercial objectives
• Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinics to assess the results versus the agreed goals and adjust plans accordingly

• Monitor achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate
• Manage the assigned budget and ensure timely and accurate submission of…