Client Advisor

Overview

What is the opportunity? This unique position calls on your client-focused sales expertise and problem-solving skills to maximize each client interaction. You help clients with everyday banking. As an RBC ambassador, you add value in moments that matter to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating digital banking, onboarding a new client, or referring a complex opportunity to a specialist, your expertise contributes to meaningful and memorable client experiences to drive client satisfaction and loyalty.

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting with a full range of financial transactions
• Actively listen and engage clients to understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to maximize business opportunities and referrals

Must-have

• Demonstrated passion for putting clients first, and success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across devices (smartphones, tablets, laptops, etc.)
• Must be able to work all business hours

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial or service industry
• Mutual Funds accreditation (Investment Funds in Canada or the Canadian Securities Course)

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving mutual success.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World-class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, plus world-class tools and training
• Opportunity to achieve great success and grow your career with RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager

• Address: 5445 FALSBRIDGE DR NE, CALGARY
• City:
  Calgary
• Country:
  Canada
• Work hours/week: 37.5
• Employment Type:
  
  Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type:
  
  Salaried
• Posted Date:
• Final date to receive applications: