Senior Sales Representative

Overview

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Senior Sales Representative in Burnaby, CAN

The Sr. Field Sales Representative is responsible for managing and growing strategic accounts, developing and implementing sales strategies, and achieving sales targets. The Light Industry Sales (LIT) team provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry. The Inside Sales associate sells products and/or services to customers through a variety of mediums and acts as point of contact post‑sale, focusing on ongoing customer satisfaction, retention, and growing the business.

They identify new business opportunities, build and maintain relationships with key clients, and provide excellent aftersales service to retain customers. The Sr. Representative also conducts market research, analyzes industry trends, and provides strategic recommendations to senior management. This role requires extensive experience in sales, strong analytical skills, and the ability to develop and maintain strong customer relations.

• Generate new leads and prospects
• Build and maintain relationships with clients
• Conduct sales meetings and presentations
• Negotiate and close deals
• Meet or exceed sales targets
• Provide regular sales forecasts and reports
• Identify and capitalize on market trends and opportunities

• Manage and grow existing client accounts
• Conduct regular check‑ins with clients to ensure satisfaction
• Address and resolve any client concerns or issues
• Identify and pursue upselling and cross‑selling opportunities
• Collaborate with internal teams to ensure timely and successful delivery of products/services to clients

• Develop and execute a strategic sales plan for assigned territory
• Identify and prioritize key accounts and prospects in territory
• Monitor and analyze market trends and competitor activities in territory
• Plan and manage travel to visit clients and prospects within territory

• Maintain a thorough understanding of company products and services
• Stay updated on industry trends and developments
• Effectively communicate product features and benefits to clients
• Provide feedback and suggestions for product improvements

• Keep accurate and up‑to‑date records of sales activities and client interactions
• Submit necessary paperwork and reports in a timely manner
  
  Manage and track expenses related to sales activities
• Participate in regular team meetings and training sessions

• Continuous Professional Development:
  Professionals should be committed to lifelong learning, seeking out opportunities for self‑improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork:
  Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance:
  High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

• Bachelor’s degree in or at least 4 years of experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• 3-5 years of sales or sales related experience (water treatment preferred).
• Strong analytical and critical thinking skills.
• Previous experience in the use of CRM Software (Microsoft Dynamics 365 preferred).
• Proficiency in Microsoft…