Team Leader, Retail

Dollarama is seeking a motivated Team Leader for their Calgary store. This is a full-time, permanent position (25+ hours per week) with open availability required including days, evenings, and weekends.

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Work schedule to be determined based on store operational needs
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast paced and high-volume environment

• Weekly Pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth

Minimum one year of retail industry experience, minimum one year of team management experience, open availability for days, evenings and weekends, strong organizational and communication skills