Receiving Associate: Part time - HILLS

Position: Receiving Associate: Part time - COUNTRY HILLS

Receiving Associate:
Part time - COUNTRY HILLS

Join to apply for the Receiving Associate:
Part time - COUNTRY HILLS role at The Home Depot Canada
.

Position Overview

Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. They handle Rough Goods Receipt (RGR) and Detail Goods Receipt (DGR), entering information about incoming merchandise into the store’s system using tools such as First Phone. All Receiving Associates must be licensed to use powered lift equipment (electric pallet jack, reach truck, order puller, forklift) when unloading trucks and moving freight to designated staging areas.

A successful associate demonstrates strong work commitment, attention to detail, and the ability to learn and follow procedures. Freight Team associates may also be required to pick orders when assigned, utilizing the Order Fulfillment Application to identify orders that need to be picked.

Key Responsibilities Receiving Merchandise

• Understand carrier unload processes for efficient freight management.
• Strictly follow established receiving standards.
• Clean and maintain the receiving area (remove pallets and cardboard boxes, use compactor and bailer, keep area clear).
• Unload merchandise using designated equipment.
• Receive all types of inbound freight, including BOSS and special orders.
• Identify and read vendor packing slips, carrier shipping documents, UPC labels, and other receiving documents; compare to purchase orders to ensure accuracy.
• Schedule deliveries and pre‑post information into the receiving system.
• Count carton freight and RGR merchandise to satisfy freight bill.
• Identify damaged merchandise and take appropriate action.

Handling Merchandise

• Stock merchandise onto shelves to achieve 100% in‑stock.
• Use appropriate safety procedures when organizing merchandise.
• Merchandise new items as directed.
• Build end caps and promotions.
• Break down and dispose of trash by end of shift.
• Maintain safe and organized overheads (e.g., stripe overheads).
• Communicate with other Freight Team members to ensure all product is stocked in the proper place.
• Communicate in‑stock level of merchandise with the Fulfillment Team.

Determining and Meeting Customers Needs

• Demonstrate GET behaviors consistently throughout each shift.
• Approach and greet customers.
• Ask open‑ended questions and express interest in projects, putting the customer at ease, assessing their level of expertise, and determining their needs.

Actionable Deliverable

• Maintain.
• Schedule.
• Unload merchandise.

Competencies

• Attention to Detail:
  Concentrates for an extended period, catches errors before completing assignments, and maintains high quality standards.
• Acts with Integrity:
  Demonstrates responsible and honest behavior in all Home Depot roles, tasks, and responsibilities.
• Communicates Effectively:
  Creates open channels of communication, adapts messages to fit the audience, expresses ideas clearly and concisely, keeps others well informed, and listens carefully to input and feedback.
• Safety Orientation:
  Follows safety policies and procedures, identifies and corrects safety hazards, and encourages others to work safely.

Skills

• Shipping and receiving.
• Uploading trucks.
• Stock merchandise.

Direct Manager/Direct Reports

Reports to Department Supervisor of Receiving.

Travel Requirements

NA.

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items. Frequently requires the ability to lift and move heavy and bulky items without assistance.
• Responding to public address system announcements: requires listening for customer service calls, personal pages and general information announcements.
• Walking and standing: requires moving around the store to assist customers.
• Identifying and reading reports, tickets, and UPC labels: requires recognizing, identifying, and using merchandise and necessary reports.
• Climbing ladders: requires ability to climb a ladder up to the height of 12–16 feet to obtain or stock merchandise.

Working Conditions

• Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
• The warehouse environment can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.
• Floor areas around the work area may become slippery during wet weather conditions.
• May have to handle merchandise and work with tools that have sharp edges.
• Tools, supplies, and related merchandise may contain hazardous material.

Minimum Education

High School Diploma or equivalent.

Minimum Years Of Work Experience

Minimum 1 year receiving experience.

Minimum Leadership Experience

NA.

Certifications

NA.

Other Requirements/Assets

Previous forklift experience considered an asset.

Seniority level

Entry level

Employment type

Part‑time

Job function

Management and Manufacturing;
Industry: Retail

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