Fund Development Operations Coordinator

Job Title: Fund Development Operations Coordinator

Department: Fund Development

Position Type: Permanent Full-Time

Final date to receive applications: March 26, 2026

Heritage Park is one of Calgary’s most treasured places—a living history museum where stories are experienced, not just preserved. From steam engines to horse-drawn wagons, the past comes alive here every day.

Heritage Park is preparing to launch a multi-year, multi-million-dollar campaign to revitalize and strengthen this landmark for generations to come. To support this ambitious vision, we are expanding our fundraising team and seeking a Major Gifts (Giving) Officer to play a key role in its success.

If you are driven by purpose and motivated by the opportunity to invest in something that truly matters to our city, this is a rare and meaningful opportunity.

The Fund Development Department is responsible for securing the necessary funds to support Heritage Park’s mission, programming and ability to positively impact the community it serves. Focused on donor acquisition, engagement and retention, the team innovates new revenue streams, executes events and appeals, and builds meaningful relationships with supporters. The team works closely with the organization’s strategic plan as well as multiple internal departments to ensure alignment with broader goals and objectives.

The Fund Development Operations Coordinator is an operational support role responsible for philanthropic operational excellence and donor-centric infrastructure across all fund development activities. Reporting directly to the Director, Fund Development, this position ensures that fundraising strategy is supported by reliable systems, disciplined data governance, executive readiness, and stewardship excellence.

This role functions as the operational and intelligence backbone for the Fund Development Team, bridging executive leadership support, donor systems, data-intelligence, donor communication development, and stewardship execution. The Fund Development Operations Coordinator enables fundraisers and senior leaders to focus on relationship-based philanthropy by ensuring operational clarity, data integrity, ethical compliance, and high-quality donor experiences.

Strategic Fund Development Enablement

• Provides executive support to the Chief Development Officer. Through the Director, Fund Development
• Prepare and deliver compelling proposals, case for support, and customized asks that reflect donor interest and organizational priorities at the direction of the Director, Fund Development.
• Support the Director, Fund Development in translating approved fundraising strategies into executable operational plans, workflows, timelines, and execution readiness
• Ensure Fund Development operational workflows enable donor movement, retention, and long-term engagement across the donor lifecycle
• Identify operational risks, process inefficiencies, or data gaps that may impact donor experience, compliance, or revenue and elevate them to the Director, Fund Development for resolution
• Contribute operational insights, performance intelligence, and process recommendations to departmental planning discussions

Donor-Centric Data Governance (Raiser’s Edge NXT)

• Serve as the internal subject-matter resource for donor data and intelligence platforms, ensuring consistent and accurate use across the Fund Development team
• Safeguard data integrity through disciplined data entry standards, validation protocols, and governance practices
• Ensure timely and accurate processing of gifts, pledges, pledge notices, charitable tax receipts, stewardship acknowledgements, and recognition records
• Serve as the internal subject-matter resource for CRA charitable tax receipting, ensuring consistent and accurate communication and use at Heritage Park
• Maintain CRA compliance, ethical data practices, and donor privacy standards
• Support Fund Development and Finance & Operations Team with data intelligence, reconciliation, and reporting accuracy
• Act as the operational liaison between Fund Development and the Finance & Operations Team to ensure alignment between donor records,…