Senior Executive, Volunteer Management | Social Services - Woodlands

Position: Senior Executive, Volunteer Management | Social Services - Woodlands / 5 days | Up to $5k [0580]
Location:

Woodlands

Working Days and time:
Mon - Thurs 8.30am to 6pm. Fri 8.30am to 5:30pm

Salary: $4000 - $5000.

Key Responsibilities
Volunteer Programme Management

Support development, review, and implementation of volunteer policies, processes, and systems

Conduct volunteer needs analysis, role design, and risk assessment

Monitor utilisation of volunteer programme resources

Volunteer Recruitment & Data Management

Support volunteer recruitment and outreach activities

Coordinate volunteer enquiries, screening, selection, and role matching

Maintain volunteer records and data in compliance with PDPA

Track recruitment outcomes and manage volunteer management systems

Onboarding, Deployment & Support

Support volunteer orientation and role‑specific training

Assist in rostering, deployment, and operational support

Support engagement, recognition, and feedback processes

Assist with volunteer complaints, conflicts, and exit processes

Monitoring & Reporting

Support evaluation of volunteer performance and programme effectiveness

Assist in feedback collection, reviews, and exit documentation

Stakeholder & Partnership Coordination

Coordinate volunteer partnerships with internal teams and external organisations

Support meetings, coordination, and programme‑related documentation

Requirements

Diploma or above in Social Work, Psychology, Human Resource Management, or related fields

Minimum 5 years’ experience in social service agencies or volunteer management

Experience coordinating volunteer programmes preferred

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