System Planner

System Planner

Calgary Homeless Foundation (CHF)

Calgary Homeless Foundation guides the fight against homelessness. Fueled by this purpose, we envision the day when homelessness is rare, brief, and non-recurring — perhaps an episode in someone's life, but never a condition that defines it. Working in alignment with governments and collaboratively with service providers and community partners, we help translate complex system needs into coordinated, efficient ground-level action that maximizes the impact of every resource and creates lasting pathways out of homelessness.

We commit to our purpose—and our ambition of becoming the authoritative guide in the fight against homelessness—by demonstrating the following leadership behaviors:

• Taking Accountability:
  Guiding the fight against homelessness with responsibility and integrity.
• Fostering a Growth Mindset:
  Continuously learning and adapting to better serve our mission.
• Empowering Others to Succeed:
  Supporting and enabling our team and partners to achieve their best.
• Collaborating for Greater Impact:
  Working together with various stakeholders to amplify our efforts and outcomes.

At CHF our approach is grounded in purpose, collaboration, and accountability. We believe that how we work together matters as much as what we achieve. Here’s what you can expect from us—and what we expect from you:

• Ownership Under Pressure:
  We take responsibility for outcomes, even when challenges arise.
• Constructive Feedback:
  We give and receive feedback openly, with the goal of learning and improving.
• Pace with
  
  Purpose:
  
  We move quickly when needed, without sacrificing quality or integrity.
• Healthy Disagreement:
  We challenge ideas respectfully and invite discussion to make decisions stronger.
• Shared Understanding:
  Expertise means building clarity for others, not being “right by default.”

Our culture values transparency, inclusion, and resilience. We name real pressures—internal and external—and navigate them together. Interviews and development conversations focus on real examples of how we act when it’s hard, because that’s when our values matter most.

CHF staff are action-oriented individuals who are catalytic leaders, courageous collaborators, evidence inspired, and vision dedicated. They choose to bring their professional expertise and personal talents to the non-profit sector, to add value to the full community. They work cooperatively with others in a strong team environment; demonstrate flexibility in organizing and undertaking work; show a high degree of initiative, discernment and resourcefulness;

exhibit excellent communication and relational skills; demonstrate thoughtfulness and intelligence in decision making; and are focused on creating positive outcomes for persons experiencing homelessness.

As a member of the System Planning team, the System Planner plays a key role in the implementation of CHF’s strategic direction and system coordination priorities, focusing on program investments and liaising with partner agencies. The System Planner will provide effective stewardship of funds through program reporting, monitoring, and oversight of an assigned portfolio of projects delivered by community agencies under contract with the Foundation.

The key functions of system planning are program support, system coordination, and collective learning. In support of these functions, this role develops and nurtures collaborative relationships with assigned agencies and other internal and external community partners.

• Act as a trusted representative and brand ambassador of CHF while interacting with key community partners and government representatives.
• Foster collaboration, cooperation, and teamwork with colleagues, community partners, and funded organizations, ensuring role clarity and working toward collective success.
• Utilize critical thinking skills to enhance the System of Care and participant outcomes, including enhancing cross sector collaboration and integration. Using evidence, data, and critical reflection, identify gaps and opportunities in service provision and provide developmental recommendations for…