Team Lead | Website Development; Bright Side

Team Lead | Website Development (Bright Side)

Always apply through our website:  We will reach out by email if you are selected for the next step. Either way, we appreciate your interest and the time you spent getting to know us.

The Team Lead of Website Development plays a critical leadership role. Focused on team development and product execution, this role is integral in shaping our development team's performance, skill set, and project deliverables. If you thrive in a fast‑paced environment, are adept at managing both people and processes, and have a proven track record in website development, this position offers an excellent opportunity to grow and lead.

• Team Management & Development
• Client Portfolio Oversight
• Complex Issue Resolution
• Departmental Communication
• Team Culture Development

• Oversee the day‑to‑day operations of a team within the department, ensuring efficient workflow, effective team collaboration, and adherence to established processes and deadlines.
• Manage a reduced portfolio of clients, focusing on delivering an exceptional client experience that is tailored to the specific needs of each individual, ensuring satisfaction and long‑lasting relationships.
• Support and oversee the maintenance of and support of our web servers, work alongside vendors to ensure goals and objectives are met.
• Support the strategic planning and direction of the department or business unit, ensuring alignment with company goals and fostering a culture of innovation and continuous improvement.
• Serve as the escalation point for complex client issues, providing solutions that maintain client trust and department integrity.
• Manage and develop a team of individual contributors, ranging from entry‑level to senior developers and coordinators, through weekly 1‑on‑1s and quarterly performance reviews.
• Manage the allocation of development and coordinator resources to ensure optimal utilization and timely project completion.
• Drive product development initiatives, ensuring they align with established development standards.
• Implement and monitor performance metrics, aiming for continuous improvement and high‑quality deliverables.
• Work closely with internal support departments to establish and maintain quality assurance standards and processes.
• Lead special projects and ideate process improvements in consultation with the department head.
  
  Responsible for maintaining and fostering a positive team culture, ensuring team morale remains high and team members are motivated.
• Oversee the performance of your team's client portfolios, ensuring KPIs are met and client satisfaction is maintained.
• Coordinate with other departments for cross‑functional initiatives and maintain effective inter‑departmental communication.
• Support the manager and director on product development initiatives, contributing insights and recommendations to improve and innovate our service offerings.
• Take an active role in recruiting, hiring, and onboarding new team members, ensuring that the team’s skill set aligns with the department’s goals and needs.
• Continuously stay abreast of industry trends and best practices to ensure we are ahead of the curve.

• Legally able to work in Canada and located in Calgary, AB
• Bachelor’s degree in computer science, software engineering, or related field
• Minimum 2 years of specialized experience in website development
• Previous experience in people management roles, preferably within a digital marketing context
• Proficient in CSS, HTML and PHP
• Familiar with Bootstrap and Advanced Custom Fields
• Strong understanding of KPI‑driven strategies and analytics tools
• Excellent organizational, communication, and interpersonal skills
• Demonstrated capability to resolve complex issues effectively
• Experience managing and maintaining server systems and processes
• High proficiency in email marketing tools and platforms
• Word Press experience is considered an asset
• Experience with server systems like NGINX and Plesk are considered an asset

POD Marketing is a full‑service agency that works across marketing, consulting, and HR to help clients solve real business challenges.

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