Hotel manager

Overview

Languages:

English

Education:

College/CEGEP

Experience:

3 years to less than 5 years

Work site:
On site – Work must be completed at the physical location. There is no option to work remotely.

Work site environment:
Non-smoking;
Air conditioned

Work setting:
Hotel, motel, resort

Responsibilities

Develop and implement policies and procedures for daily operations

Recruit and hire staff

Supervise staff

Conduct performance reviews

Negotiate with suppliers for the provision of materials and supplies

Conduct training sessions

Negotiate with clients for the use of facilities

Perform front desk duties

Prepare budgets and monitor revenues and expenses

Implement marketing activities

Arrange for and oversee maintenance activities

Enforce policies and procedures

Address customers' complaints or concerns

Assist clients/guests with special needs

Develop and implement business plans

Establish work schedules

Manage events

Organize and maintain inventory

Supervision

Staff in various areas of responsibility

Experience and specialization
Computer and technology knowledge

MS Word

Central reservation system (CRS)

MS Excel

MS Office

MS Outlook

MS Windows

Additional information
Work conditions and physical capabilities

Fast-paced environment

Work under pressure

Tight deadlines

Attention to detail

Combination of sitting, standing, walking

Standing for extended periods

Large workload

Personal suitability

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Initiative

Team player

Benefits
Other benefits:
Other benefits

Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition

Support for Indigenous people

Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

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