Regional Director of Operations

Grow the business and profitability through solid operational execution of company programs. Plan for growth through hiring, training, and development of District Managers. Communicate with Directors and Vice Presidents on opportunities in the field that would facilitate profitable sales growth.

• Lead, coach and direct District Managers within assigned region. Ensure DM’s weekly plans and store visits meet business needs.
• Ensure district managers follow company programs and utilize company reports to drive results.
• Enhance customer experience by maintaining high standards of freight management, visual merchandising, inventory mix and brand standards.
• Lead and develop strong financial acumen within the team through regular business reviews.
• Ensure effective and timely communication with District Managers, Store Support Center and the field team.
• Encourage open communications with Store Managers, Store Associates and customers.
• Partner with the Zone Vice President and Human Resources regarding human resources planning, recruitment, staffing, training, associate relations, performance management and health and safety.
• Collaborate with Asset Protection to ensure loss prevention initiatives are in place to reduce shrinkage.
• Full P&L Responsibility for all stores within the region.

• Proven leadership and communication skills
• Degree preferred or equivalent experience
• 10+ years in multi-unit management in a high volume, high velocity environment
• Proven ability to drive profitable sales growth
• Discount retail experience and merchandising experience preferred
• Navigate technology such as Microsoft, Excel, HRIS and company systems